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About klonerga

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  1. Many thanks for your kind response. I wish you many safe and enjoyable cruises!
  2. I agree! The crew was superb, as was the food. I did mention those two items at the end of my review of the ship's issues and disrepair.
  3. PRECISELY!!!!!!!! Some people on this board thought that my remarks were out of line. Clearly, my big mistake was booking on the Veendoom...
  4. I'm glad you found the information I shared helpful. That was my whole point.You should love Viking. I have taken 3 Viking River cruises and have been overwhelmed by the fabulous experience every time! I have a Ritz Carlton Yacht Collection cruise booked in 2020.It seems many others are going towards yacht style cruises: Ritz, Virgin and Crystal. I will check into Viking Ocean cruises!
  5. I guess they only want to hear how fabulous everything is. They don't want to take the time to warn others. Rather selfish and childlike including name calling: one post wonder.
  6. Exactly. The compensation meant nothing to me: $100 for missing a port????. Come on! And free drinks at lunchtime meant nothing tome having purchased an Elite Beverage package. It was actually a giant inconvenience because the Lido deck was swamped with people and some rather toasty by 2;00 and there was literally no enjoying the pool during that time. I am sorry that you have missed Cienfuegos twice. You are correct, Santiago de Cuba would have been a decent substitute. Oceania uses that port of call in almost all of their Cuba itineraries. Thanks for chiming in.
  7. My Husband and I wrote this together. My Husband was a USCG officer for 20 years and has his 100 ton 100 mile license. He Captained many Coast Guard vessels over the years including many years on a 378'. We have cruised over 20 times on Silversea, are 4 star mariners on HAL, have cruised Princess 16 times and Viking 3 times. We have never experienced missing a port on any cruise. Maybe we are just lucky. You are correct, I will never sail on a ship that old or in that much disrepair in the future. My delivery may have been harsh, but it is accurate. You can't make this stuff up. I just don't want anyone else to go through what we went through when spending almost $10,000. I appreciate your honesty and your response.
  8. Old Salt, If you don’t have time then don’t read my critique. Telling the truth is not a bad thing. Trying to keep others from being disappointed isn’t a bad thing either. For someone who doesn’t have time for my comments you certainly respond a LOT.
  9. First and foremost, I was trying to let others know what to expect of Veendam. I am a 4 star Mariner, so this is not my first trip on a HAL ship. I have also cruised many, many times on Silversea, Viking and Princess. The point being that things have changed dramatically aboard these ships over the past several years. There is no excuse for the disrepair. If the ship is not capable of providing what is promised when when you book (outside of weather conditions) then perhaps it's time to put it into dry dock to repair the plumbing system, refurbish the suites etc. It appears that corporate is becoming very stingy. Cienfuegos was NOT cancelled due to weather, tides or any thing of the sort. It was cancelled due to a mechanical problem that the crew had to work on all night long. I am aware that I can travel to Cuba via a flight and land excursion. I chose a cruise because I wanted the comfort of cruise ship accommodations and food. I was not eager to stay in a hotel or several hotels during my visit due to what I heard from friends who had visited.
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