pmatawan

The 2 excursions are not in my cart. They are offering to put all 41 excursions to bring back the your world pricing, but I'm not ready to pay. I understand that they are not confirmed bookings till paid. I want to be able to easily drop wxcursions from my cart, without having to call customer service as I join private excursions. Am I asking too much to expect website reservations to work correctly?

I guess spending 40 minutes on hold to speak with a representative did not help my thoughts about O customer service. And them being unable to fix their problem irritates me even more. I'm booked on an extended O cruise, trying to book shore excursions on the O website. I put 41 excursions in my cart and only 39 show up. 2 calls to O customer Service, and they cannot fix the issue. Their IT dept. suggests a work around that is not acceptable. Seems something is screwed up on their website for a particular day, of my cruise and they can't fix it or bother to try. They put the 2 excursions into my booking, not my cart. When they did that the website no longer showed Your World pricing for the other 39 excursions. When I called the 2nd time, I had them undo the changes to bring back the correct pricing on the other 39 excursions. They said they could add all (41) the excursions to my booking, not cart and that would fix the pricing. The cruise being almost a year away, I did not find that as an acceptable solution as I would not be able to edit my selections, if I join private excursions. So for now there are 2 excursions that I would like to book but can't because they won't go into my cart.

I thought I had read that ncl was no longer refunding port fees for missed ports. We missed our 1st port, key west on the dawn and fees were refunded. They did not post the refund till the day before cruise ended.

Dawn stopped there last week.

Aboard dawn, non refundable obc can no longer be cashed out through casino.

There is a link in the docs to print luggage tags. A little hidden and hard to spot, but it is there....

Due to a serious illness, I had to cancel my trip. I was impressed by Lindblad Customer Service, they made a full Cash refund. Thank you Lindblad.....