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About Jetdoctorbox

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  1. Thank you Outerdog. I almost want to say these posters either work for NCL or somehow getting paid. Just a bit defensive I would say. Decided to cancel our cruise an fly to Vegas instead. So, for all involved, happy sailing and good luck!
  2. You’re taking this a little personal aren’t you? But I must say you hit the nail on the head.....That’s exactly who we’ll be sailing with! At least they know how to communicate with their passengers.
  3. They should put exactly that on their website, so what is it you don’t understand!
  4. I’m well aware of the weather here in Florida and how things change. I’ve lived all over the country and have experienced all types of weather. I’ve even lived thru Katrina. And as I’ve stated before, it’s not the weather but the customer service I’m not fond of. When I call up and ask a simple question and get attitude in return, that’s when I have a problem.
  5. We live very close to Port Canaveral, so it’s been on the news and in the paper.
  6. Thanks for sharing! I guess we’ll just have to wait and see.
  7. Really not all too worried about the weather, we just like to be informed. We realized when we booked this cruise it was hurricane season and we would be taking a chance.
  8. Thanks for your suggestions! I’m really not worried about getting on the “boat”. It’s poor customer service that I worry about.
  9. I’ve called NCL and inquired several times about our cruise on the Sun due to set sail tomorrow at 4:00 pm and asked for any updates in reference to Tropical Storm Dorian. They keep telling us nothing has changed and we’ll be sailing the planned route. Well, I have to throw the BS flag on that one. For us to sail the exact same route we’d be sailing directly into the path of the storm. We are a little more than 24 hrs out from setting sail and there have been no emails sent out or updates on this cruise. All we’re asking for is a little common courtesy. Every other cruise line has sent out some type of response to this storm or rerouted their ships. There has been nothing more than “Radio Silence” from NCL which is unacceptable and irresponsible. Looks like this will be the last time (If we do) cruise on Norwegian Cruise Line.
  10. My feelings exactly! I’ve tried over the the past few days to get some type of information out of them and it’s like pulling hen’s teeth. They really need to work on informing their passengers and improving their customer service when it comes to situations like this. From what I’ve seen and read, every other cruise line has either sent out some form of communication regarding their intentions or given some type of an update.
  11. Doing the NCL Sun as well on 8/29. Called several times over the last couple of days to get some sort of an update, but no luck. It appears that they are going to wait until the very minute to make a decision on what they plan on doing. It would be nice if they’d sent out an email letting everyone know what the options are for this cruise.
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