Keepin_outOcold

It took them three weeks to get back to me after my second request. This is the vague answer they gave me…making it sound like I “may” get free drinks depending on my play. “We are glad to hear you are sailing with us again and we apologize for the late response. Our records indicate you claimed a casino Exclusive offer aboard the Carnival Legend 08/20/2022. We have extended a significant discount towards your booking on this voyage. You have also qualified for the Drinks On Us valid for your personal use while playing in the casino. Additional casino comps cannot be combined at this time. On your cruise, our Casino staff will provide you with onboard comps based on your level of play. Should there be any changes made on the booking in the future, only the promotion that was last applied will be extended to you onboard.” We look forward to welcoming you aboard!

I have been waiting 2 weeks since I sent OPC my request for conformation of my offer. I have been told by Carnival customer care that I have a casino rate 01M or O1M. Can’t find info anywhere. We just signed in and looked up offers under my VIFP, never got a special email with offer ….so nothing to save. Have no way to prove it to casino manager.