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Welshie Mom

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Everything posted by Welshie Mom

  1. When I previously sent information to HAL and Carnival, I submitted the personal and cruise information as well as a redacted page from my brokerage report with the account number and unnecessary stocks blocked out - very common info requested. And yes, I can read so I was able to see the requirements for RCL. I was directed by the HAL reps to download the Stockperks app and use that for my submission. That company uses yet another company (PLAID) to look into your brokerage account - the app asks for the login information for the brokerage: THIS IS NOT THE SAME SUBMISSION AS THE PREVIOUS PROTOCOL.. We are now dealing with a third party (Stockperks) using an additional party (PLAID) to search around my brokerage account. My account has 4 accounts within it and they are going to snoop around to find the one account that has Carnival (CCL)..There is no option to submit a single sheet as was previously done - I even had to go through my 30 page December statement to find the page I needed to copy and submit. Apparently there are many people who are upset about the request for access to sensitive information. -------------------------------------------------------------------------------------------------------------------------------------
  2. I submitted paperwork for a February 2024 HAL cruise in the beginning of December. Last week I realized that I hadn't heard anything so I called HAL and spoke to an agent who told me about Stockperks. I downloaded the app and started to fill out the info until I hit the screen that wanted login info for my brokerage account -NO WAY I'M GIVING OUT THAT INFO. Was told that there was no other way so I called Carnival Corporation Investor Relations in Miami. The woman I spoke with was able to submit my info after I sent it to her. I got an email from Stockperks saying I had been approved but no way to confirm it. Just emailed my PCC at HAL. The woman at Investor Relations and two agents I spoke to from HAL told me they are taking names of all the people who are calling to complain about giving access to brokerage. I'm happy with HAL but told everyone at Carnival & HAL that I'm having my broker look into Royal Caribbean stock in case they don't fix this mess!
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