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If you book before you go you will get any loyalty discounts applied at payment time.

If you book when you get on board you won't get any loyalty discount as you don't get discount until the OBC is used up.

I think the only place you can find your OBC amount is on the Confirmation PDF from when you booked.

Lots of uncertainty - we did not book anything and are prepared to see what offers/extra OBC  is available later on.

We did look yesterday fleetingly at the 22 night Caribbean TA on Arvia in October 2024 but there seemed hardly any cabins available . I cannot believe that they are all booked, they are either keeping loads back or they have not allocated many cabins to the 22 nighter. Anyway we did not book, going to wait and see what happens

11 hours ago, JG&Lcruisingnewbies said:

Hi, we’re due to depart S’hampton tomorrow, 22nd on Iona

 

on other cruises I’ve been on I’ve known arrival & departure times for each port (but of course know they can change)

 

p&o? Can’t find any! Bruges, Rotterdam, Hamburg nothing. Or am I being stupid?

 

even the Cruise ship schedule for the ports don’t have times

they are like, yeah it arrives. Then it leaves 😂

 

I’d like to plan a bit of our day in port. Can’t do shore experiences everyday & honestly, somtimes, I’d rather take my time & have freedom of when I leave ship & return… 

 

…if I only knew what time ship leaves. Bit important to know that 🤔 😂

I guess I’ll be finding out the night before docking then?!

 

hope captain is in a good mood 😂 

 

For the future if you do another cruise - I always email P&O and ask them for the actual port times and ask them not to send the morning, evening etc but the actual times. They have always sent them to me about a month after asking. Here is an example of what they send

All a bit same old same old. We are not booking on open day this time, going to wait and see what offers pop up later on.

If we did not have 3 future cruises booked with P&O with FCC's carried into all of them, we would not be going on any of them while this nonsense continues, but there is too much money tied up in them to just cancel them.

18 minutes ago, Jill85 said:

There are a few BP medications that can cause a cough and nasal problems, my husband has that problem but it is listed on the medication information sheet! 

I have the same problem but will just answer NO on the cough question, otherwise it is game over with no chance to explain the reason. I wouId be happy to take a covid test before boarding but that option is not available,  I have had this problem since before Covid and it is nothing to do with Covid !

7 hours ago, molecrochip said:

Two questions occur: we’re those the booking terms at the point of booking, remembering that only favourable changes can be imposed later; and is the term a reasonable one. The term isn’t reasonable on a stand alone basis however another term requires back to back coverage by an insurance policy.

 

My thought here is that, I’m not sure that any insurance policy covers medical cancellation as widely as P&O are applying it. On this basis , the risk is uninsurable, the term unreasonable and P&O would lose in a court of law.

 

So keep fighting and don’t take no for an answer.

How can we find out what the T&C's were when we booked, I don't imagine that P&O would give us a copy of the terms when we booked.

2 hours ago, davecttr said:

IIRC Carnival purchased P&O to get Princess and may have been treating P&O as a cash cow ever since. The dollar income from P&O cruisers who pay in pounds has been decreasing for years as the value of the pound falls. Carnival accountants don't like this. So do they increase fares or reduce expenditure. They reduce expenditure, made easier by the 'musn't complain' attitude of the british. Will we get evening turndown back? Was on a Marella cruise this month, full turndown service with chocolate on pillow. Another thing, why close your revenue earning venues, cut the MDR instead

I agree, we have just returned from Britannia, our first cruise since Feb 2020 and we were a bit underwhelmed with it. Quite a change to when we last cruised, it seems that the choice has disappeared, right from the lack of choice in the buffet to lack of entertainment in the bars.

Early evening the only entertainment was in the atrium for about. 30 mins and that was cancelled with no explanation on at least 2 evenings, Other things we would have liked that have gone include evening turndown service, loyalty party, syndicate quiz and the daytime entertainment on sea days was lacking.

I would say that the price we paid was overpriced for the product we received, cannot see how they can charge more without improving the product.

Also not happy with P&O attitude to covid now, I would like to see testing re-introduced to embark the ship for all our safety. Also there is no longer any FCC compensation if you are isolated which puts you at the mercy of your travel insurance. Judging by the amount of room service trays  outside of cabins I think there were quite a few cases of covid on our cruise and also masks were reintroduced for the last few days, so covid is not under control. which is a big worry.

So we are not going to be signing up to P&O on open this time as we are not keen to pay more for a lesser product.

Not convinced that opening day will be the best time to book this time after many years of always booking on open. We'll see what the prices are but will probably give it a miss this time. Have a feeling there will be deals and big OBC nearer the time.

our allocated flight out to Tenerife/Azura on 21st is a Jet2 charter.

We are on Britannia on Sept 4th and my personaliser says we can book entertainment from tomorrow. I know that we would need to book Limelight if we wanted to but does this mean that we have to book the normal Theatre Shows as well. We have not been for while so not sure what we have to book.

I have completed the online check in, uploaded photos and printed Boarding Pass with no problem, but I can see no reference to Luggage Labels anywhere. Are they stored somewhere else ? Cannot see them in the Cruise Personaliser either. 

Does anyone know where they are stored ?

We won't be changing any but will be changing when we book. We have booked on the opening day for several years now but I think  we will be changing to booking last minute and may revert to Saver fares as the price difference between Select and Saver has grown significantly recently.

15 hours ago, Astrajet said:

I did have an email from P&O last Friday but it was all about dining on Britannia!  No mention of port change that I can see.  

Like you, we really wanted to do that particular excursion which is why we booked it early. Oh well, we will see what pops up for Toulon.

The Toulon excursions are there now for 4th Sept cruise, but only 5 to choose from, might just stay in Toulon.

41 minutes ago, Astrajet said:

Agree, they should have notified change of port.  If we had not booked the excursion we would not have known about the change.   The email confirmed that a refund for the excursion is being processed.

We go on the 4th Sept and we were notified by P&O of the change by email last Friday. Most posters have said that Toulon is nicer than Marseille and it probably is but we wanted to go to Marseille because we haven't been there and also because we wanted the excursion. Hopefully they will make some Toulon excursions available soon.

48 minutes ago, Astrajet said:

I had an email from P&O this morning advising that the Chateauneuf du Pape & Avignon excursion that we had booked for our September cruise on Britannia was no longer available!  A check of the itinerary revealed that Marseille has disappeared and has been replaced by Toulon!  Disappointed but still looking forward to being back at sea.

Snap !

1 hour ago, Billish said:

But even if you knew before the balance was due, what would you have done ? Cancelled and moved to another cruise ?

I would have had the choice at least.

11 minutes ago, Snow Hill said:

I understand Marseilles prefecture have introduced some restrictions on cruise ships calling there especially those who pollute the most, this maybe the reason for moving to Toulon a decision not of P&O s making. 

I can accept that, but why not tell us that if that is the case.

They would also of known this before final balance day but do not tell us until after payment has been made.

We also have it changed on B221

Just had notification that Marseille will be missed on our Sept 4th Cruise on Britannia and will be replaced with Toulon,

Bit annoyed as Marseille was the only port on the cruise we had not previously visited.

The usual blanket excuse given of 'operational reasons'.  I could accept the change more if we were given the actual reason for missing the port.

Toulon doesn't look like much a replacement on first look, it is a naval port rather than a cruise port and everything will be shut as it is a Sunday.

No compensation offered or extra OBC, these changes always seem to happen after final payment when it is too late to change and we are powerless do do anything about it.

Not very happy with P&O at the moment.

4 minutes ago, Britboys said:

Not just for 7-night cruises. I had the email this morning and my cruise is 19 nights...

I also got one for 14 nights on Britannia in Sept

Had this offer by email today - Cannot see how they are making much out of this

We were on Oriana for a soaking

24 minutes ago, zap99 said:

We are on Britannia in October. Our 4th P&O cruise since they started again. I'm sure our extra OBC is on the way.

We got our extra OBC for Britannia Sept 4th exactly a week before final balance was due