pag111

We were on the Bliss in Feb. Calif kids had a ski week off of school. Think there were 200 + kids in the Haven. Some well behave and others not so much.

Great review. Wondering was there an up charge for bottled water at the Haven restaurant?

We were just on the Voyager Oct 21-26. The lounge was great, and Stacey the concierge was fantastic. Only coffee and tea drinks were available outside of happy hour (outside of the continental breakfast.} But happy hour was perfect for taking a glass of wine to dinner.

I have sent an email, but haven't gotten a response yet.

Do we think that Riverside will offer anything to the Crystal River Cruise clients that lost money? They did take over 3 of the former river cruise boats that the former Crystal had. Hoping Riverside does something similar to what A&K provided.

After a few not so stellar Regent cruises we decided to try the NCL Prima. Have to say I was more impressed with the Prima (than recent Regent cruises).

Great review. We were also on the cruise and had a great time. Will definitely be sailing on the Prima again.

Do you work for the new Crystal?

The food and service in the Compass Rose was excellent. We didn't eat at Prime 7. Pool grill was great for lunch.

This was an eight night cruise, we have been on a number of Regent cruises in the past. The prior cruise we were on was in Oct. 2022, had issues then as well. There are many things that have changed post Covid to ensure Regent makes money. I am not will to spend over $1,500 a night for a below average experience.

857

We have traveled on Regent for 72 nights, this cruise will be our last. The Good: food and drinks. The Bad: the service at Sette Mari. Got a table on night five, place was packed. After over an hour waiting for our main dished, waiter let us know the food was on the way. The lamb chops were very over done. At that point we were not waiting any longer. The next day the maitre d asked us to return that night, said we should not have to wait and he would take care of us. Went to check in and there was a long line to get a table. I went to the head of the line told them about our invite and was told to get in the long line and wait some more. I became upset, talked to the food and beverage manager. He lead us up to Sette Mari and set us down at a table. At that point I lost my appetite and we left. The food and beverage manager did not even take the time to understand the issue and there was no follow-up. The staff seemed overwhelmed whenever there was a crowd. Seems the ship is a training ground for staff and cannot handle a nearly fully booked ship. The Ugly: We had a room on the 8th floor, a good size room and bathroom with furnishing from the 90s, the biggest turn off was the dirty carpet. In addition, when the ship was moving there was a heavy vibration.

Thank you for your wonderful and very helpful commentary.

We will be flying out of Istanbul on Turkish Air in mid Oct. Would be very interested to hear what happened on your return flight.