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About Keith1010

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    Cruising, Travel, Indoor Cycling, Sports,
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    Crystal Cruises
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    The One We Are Currently Visiting
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  1. Keith1010

    Crystal Serenity 2018 Dry Dock

    Bob, the good news is it did work after I made three attempts. Keith
  2. Keith1010

    Crystal Serenity 2018 Dry Dock

    Rob, all of the Palm Court windows are getting replaced. Keith
  3. Keith1010

    Test photo

  4. I remember Thomas well. We enjoyed listening to him play the piano on several cruises over the years including Serenity and Symphony. A very nice person as well. It's been several years since we have seen him on board a Crystal Cruise. I want to say around four to five years back. He no longer performs for Crystal. Keith
  5. Keith1010

    Crystal Serenity 2018 Dry Dock

    Ivi, I was out earlier when I read your post so wanted to elaborate. The major work with respect to standard rooms and suites on Serenity will be the replacement of all TV's with flat screen/interactive TV's. They will also be ding one or two minor changes in the suites. I believe one or more of the largest suites will have some additional work done. At the same time they are converting most of the standard rooms on Deck 10 to Sea Breeze PH's and two Sea Breeze CP's. Most of the Standard Rooms on Deck 10 (could be all but didn't relook at the deck plan) will also connect to Suites so that will provide another option for families who might want an adjoining room between Suite and standard room or for that matter two people who wanted added room and/or bathrooms. Like Symphony there might be some additional work done whether that is carpet related, /drape/curtain related or finish related but some of that is dependent on the access to rooms. Keep in mind that the hundreds upon hundreds of contractors on board working on the dry dock are in these rooms during the dry dock. Keith
  6. Keith1010

    Crystal Serenity 2018 Dry Dock

    Correct. keith
  7. Keith1010

    Miami Hotel help please

    This is a writeup i have done on this board for downtown Miami Hotels. Thought it might be helpful and provide additional options for you. Keith We spend about one week in Miami each year before a cruise. Not knowing your price point that you want to spend on a room I will give you several selections; some of which have been mentioned. They are all within about one mile of each other. Close to the Port: Intercontinental Marriott Marquis (about six years old) Epic Hotel (priciest of the ones I am mentioning). Avoid a room on a lower floor as you may hear quite a bit of noise from a nearby bridge. Holiday Inn (some like it but I would recommend the other two) Hyatt (I like the location better of the first three even though it is close by) These hotels are about five minutes from the port. Near restaurants and CVS Pharmacy which is good to pick up last minute items and near a Whole Foods. Just a couple of minutes further from the port Mandarin Oriental (priciest of the ones mentioned). Private man made beach. About 10 minutes from the port or maybe 15 depending on traffic but relatively close so no worries. JW Marriott Conrad Hilton East Miami (relative new hotel so doesn't get mentioned much and is near the new Brickell Centre. More on Brickell in a moment.) And then just another few minutes away Four Seasons (like Mandarin a bit pricier then most I've listed) but in a very quiet location. Hampton Inn (a lot of value here. It is not a full service hotel but it is a nice Hampton and includes breakfast) The last group of hotels I have mentioned starting with Mandarin Oriental and ending with Hampton Inn are near lots of restaurants. There is Mary Brickell Village and right near there are lots of restaurants (for Italian I like Perricone's) and also near two CVS Pharmacies (JW Marriott right next to a 24 hour one) and near Publix (there are two in the area) where you can pick up lots of last minute items. Then there is the new Brickell Centre which opened last in 2016. Lots of stores and restaurants. I have stayed at some of these hotels and have been inside each and everyone. Again, they represent a wide range of price points. Keith
  8. Keith1010

    Miami Hotel help please

    Of the three I would go with the Epic Hotel. One caveat. Avoid the lowest price rooms and get one on a higher floor. Lower ones will hear quite a bit of noise from a nearby bridge. Keith
  9. Keith1010

    Some Thoughts For First Time Crystal Cruisers

    PLEASE NOTE: I have updated this document to reflect changes that have been implemented in the most recent dry-docks of Crystal Symphony and Crystal Serenity (currently in dry-dock)with respect to open dining in the evening and new restaurant dining venues. This includes: Changing the name of the main dining room from the Crystal Dining Room to Waterside and implementing open dining. Renaming the Silk Road Japanese Specialty Restaurant to Umi Uma. Renaming The Lido Café to Marketplace (daytime dining) & Churrascaria (evening dining) During the daytime Marketplace continues serving breakfast and luncheon foods at food stations. In the evening, Churracaria serves South American cuisine including meat and ceviches. The hot items are served table-side. A new Silk Asian Restaurant was implemented serving breakfast, lunch and dinner. Additional suites have been added to both ships by converting staterooms. This has lowered the overall passenger capacity for both ships. This thread has been written with first time Crystal Cruisers in mind and to those who have not sailed Crystal for along time. The information is mainly related to the Ocean Vessels, I have incorporated some information on the River Cruises and the Yachts. The information is primarily focused on cruise preparation and the first day of embarkation. In addition to this information I would like to highlight the following. Cruise Critic Crystal Cruises Threads =========================== MEET AND MINGLE PARTIES After booking your cruise be sure to visit the Meet and Mingle Board to register to attend a party for the Ocean Vessels. If 10 or more people sign up Crystal Cruises will host a complimentary cocktail party for that voyage which will provide a nice opportunity for you to meet your fellow Cruise Critic Cruisers. A couple of days before the party, you will receive an invitation to your room noting the date/time/location of the party. The following link will take you to the Meet & Mingle Signup Page. http://boards.cruisecritic.com/showthread.php?t=995584 After you have signed up for a party the following link can be used to make revisions. http://www.cruisecritic.com/rollcall/partylist.cfm FUTURE BOOKINGS After you have booked your cruise you can go over to the Future Booking Thread, which shows voyages that other members of Cruise Critic are signed up for and request to have your details added to this thread. https://boards.cruisecritic.com/topic/1858005-new-future-bookings-on-crystal-does-not-register-you-for-meet-amp-mingle-parties/?page=30 ROLL CALL THREAD Be sure to see if a roll call has been established for your cruise. There is a roll call thread that lists all of the roll calls. This link will take you to the first page of the thread and from there click on the last page to see the most current roll calls. https://boards.cruisecritic.com/topic/1180379-links-to-active-roll-calls-table-of-contents/?page=15 Pre-Cruise Items ============ -Visit the Crystal Cruises Web Site at www.crystalcruises.comas it provides lots of useful information to assist you in preparation for the cruise. -Obtain a copy of Crystal Cruise Hard Copy Brochures as they do provide a wealth of information. This link will take you to the brochure section on the Crystal Cruises Web Site. http://www.crystalcruises.com/order-a-brochure I would recommend ordering the Cruise Atlas. It provides lots of information. -For the best availability of cabins, book early. Booking early also has other advantages including getting your request in for either early or late dining or dining by reservation. Before you book, be sure to understand the administrative cancellation fee which applies to all 2020 voyages and when cruises can be cancelled without incurring any cancellation fees. -Utilize the shipboard diagram found in the Hard Copy Brochures or on-line to determine category of stateroom desired and to develop a prioritized list of stateroom numbers. At the time of booking If you have any special dining requirements have your Travel Agent note them on your booking reservation. For example, if you have allergies to certain foods, have that noted on the reservation or requirements for foods such as low sodium foods, gluten free foods, or for kosher foods indicate that as well. Your Travel Agent should also notify on board guest services so that this information is passed over to the ship. Their email address is obgs@crystalcruises.com -Before booking air, compare prices that you can obtain by making your own independent airline arrangements vs. those offered by Crystal. To obtain specific flights through the cruise line, ask for Air Deviation. There is an additional free for custom air. Be aware that if you want to purchase economy seats and upgrade them to business or first class that usually cannot be done when you purchase tickets through the cruise line. Keep in mind that the Crystal air program includes transfers, which can save considerable money in certain areas of the world. I want to highlight that if you want to get the specific flights use custom air. -For long flights such as oversea flights, flights within the Continental USA involving long flights durations, consider flying in a day or more before the start of the cruise. With most flights running at full capacity, this will help ensure you do not miss the ship, should your flight be canceled or significantly delayed and help to start the cruise with little to no jet lag. Personally no matter where the cruise begins, we always arrive one or more days in advance of the sailing. As they say, if something can go wrong, it will go wrong. Should you have to change planes look very closely at the connection times. Even some connections that are legal leave very little room for error and if your flight is delayed and/or you have a long way to get to the next flight you can easily miss your plane. -Likewise, when you make flights to return home if you are departing the day that the ship arrives in port give yourself plenty of time to get to the airport. Be sure to factor in any delays that could occur including the ship arriving to port late, delays in clearing the ship for disembarkation, delays in claiming your luggage, the length of time to get from the pier over to the airport and the times required to check in for flights. Remember airport security guideline can change at the last minute. My view is there is no sense in spending half the cruise worrying whether or not you will make your flight so think very carefully about the flight times. -Look carefully at the cruise pre-hotel and post-hotel program. Remember, that while the hotel stay through the program is likely to be more costly compared to booking the stay on your own, the hotel program also includes transfers between the airport and the hotel and then on embarkation day from the hotel to the ship. In some cities around the world transportation can be quite costly. We have used the hotel program several times. The program can be good for those who need extra care and/or are traveling solo. -Be sure to determine whether or not you need travel/health insurance and what your needs are. If you want insurance to cover say the impact of a catastrophic event (sometimes called an act of god) be sure you read the policy carefully so you know what is and what is not covered so there are no surprises. -At the time of your booking, determine if your cruise requires any visas that have to be arranged prior to your cruise and if any vaccinations are required. This information can be obtained from Crystal. The availability of this information may vary depending on how far in advance you book the cruise. Crystal does an outstanding job letting its guests know whether or not visas are required and if any vaccinations are required. Usually by around August the information is available for the following calendar year. Crystal Cruises will also let you know if a Yellow Fever Vaccination is required for your cruise. This link will take you to the webpage showing visa requirements. https://visacentral.com/crystal-cruises?login=crystalcruises&tourkitredirect=false PCPC - Priority Check-in& Planning Center -Sign in to the Priority Check-in & Planning Center (PCPC), by clicking on the following link. https://checkin.crystalcruises.com You will need to enter your first and last names and your booking number, which your travel agent/specialist should provide to you. You will complete four sections related to immigration such as passport information for each traveler, credit card, onboard profile and a transportation section. Make sure your credit card doesn't expire during or before the cruise ends. The check in system will NOT let you put in a Credit Card that expires before the cruise. If you use a debit card to make your initial entries because your CC expires before the cruise, make sure you go back and put in your new Credit Card information. -PCPC will also provide you with other information about your cruise including a calendar showing the itinerary, along with other information. -After you make your final payment you can use the system to pre book one specialty restaurant reservation per voyage and a reservation at the Vintage Room. If you are on a back to back cruise(s) you can make one reservation at each venue per voyage. This applies to Umi Uma, Prego and Silk. • PCPC can be used to make spa and salon reservations reservations and to book computer classes. There is also an iMovie Class offered on each voyage and you can register for that program via PCPC. If you do sign up for sure to purchase and load the iMovie App that is listed on PCPC at the signup screen for this program. • From PCPC you can be taken to other sites such as a site should you wish to submit a visitor approval form to have friend(s)/family visit you. You can also be taken to the Luggage Concierge website should you wish to utilize that program (at a cost) to ship luggage between your home and the ship. -If this is your first Crystal Cruise I do recommend making one reservation at each Specialty Restaurant; Umi Uma which serves Japanese Cuisine, Prego which serves Italian Cuisine), and Silk which serves Chines Cuisine. No reservations are required at Churrascaria. Crystal provides various newspapers on line, and the ability to watch on demand lectures and movies on various devices such as the iPhone, Android and the iPad. Be sure to make sure you have downloaded the Press Reader App to read newspapers and the daily program Reflections, the movies on demand swank player app to watch movies on your iPad, and the iMovie by Apple app to make iMovies should you sign up for the class while still at home. This link takes you to the Crystal Cruises App center where you can download the apps you require. http://www.crystalcruises.com/app-center You will also be able to watch on-demand movies and lectures on the interactive televisions located in all guest staterooms/suites. -There is a calendar on PCPC that you can print which shows all of your reservations which I recommend printing. -About six months before the cruise begins, under your voyage, the Crystal Web Site will list all of the shore excursions and provide the opportunity for you to sign up for these excursions. This information will also be shown on PCPC along with the pricing. You can make reservations even before making your final payment. Most shore excursions can be canceled with no penalty. On the night that you embark the ship, your shore excursion tickets will be delivered to your stateroom, and each ticket will note the last day in which the tickets can be canceled to avoid penalties. Ordering the tickets ahead of time, saves you time early in the cruise and also helps to ensure that you get the excursions that you want as some of the more popular excursions with limited availability can be sold out prior to the commencement of the cruise. For those shore excursions which require cancellation before boarding these will be noted on PCPC at the time the reservation is made. Be sure you carefully read the terms. -Be sure that your passport will not expire less than six months after your cruise ends. If it does expire be sure to get a new passport. Also, check to see if you have sufficient available visa pages in the back. Notify all of your credit card and ATM card banks of the dates of your vacation and your itinerary so they do not think transactions from your vacation are fraud related. Make a list of your card numbers and phone numbers in case you need to reach the card company should your cards become lost or should your card not be returned from an ATM machine. Attire ==== Often, there are questions about the evening attire. The following information about attire comes directly from the Crystal Cruises Web Site. The web site also notes the appropriate daytime attire for Waterside. In general daytime attire is very casual. Shorts and other casual clothing is permitted in all of the dining venues during the daytime. EVENING ATTIRE Crystal Casual For women, Crystal Casual includes a dress, or a blouse or sweater and skirt or dressy slacks. Men’s Crystal Casual attire includes a sports jacket (optional), dress shirt, buttoned down shirt, open collar or collared polo shirt and dress plants. (No tie required.) Jeans are allowed but should not have holes. Black Tie Optional For men, this includes a dark suit with tie or tuxedo. For women, this includes a formal cocktail dress, evening gown, or dressy evening separates. On Black Tie Optional evenings, Crystal requests at least a Jacket to be worn by men and dress, skirts or dressy slacks and blouse or sweater be worn by women. My experience is that the number of people in traditional formal attire such as Tuxedos and Gowns will vary. Sometimes on longer cruises you will see a greater percentage of people in formal attire then on shorter cruises. On voyages with only one Black Tie Optional evening you will see far fewer people dressed in formal attire. With that said, with each passing year less people wear formal attire. NOTE: Jeans may NOT be worn in any dining venues or lounges, including the Casino on Black Tie Optional evenings. Guests can expect the following Black Tie Optional Nights: 7 days or less cruises no black tie optional nights with all Crystal Casual evenings; 8 to 10 day cruises: Up to1 Black Tie Optional evening; 11 to 13 day cruises: 2Black Tie Optional evenings; World Cruise, Holiday Cruises and Crossings may be scheduled differently. Your booking on PCPC will confirm the number of Black Tie Optional Evenings for your specific cruise as will your final cruise documents. On Board Shopping =============== Crystal Serenity and Crystal Symphony have some on board shops. This includes Fine Jewelry, Cosmetics, Clothing (Mainly Women with some clothing for Men). Sundries and some logo Crystal items for purchase. In your room there will be a list of sundries and their prices. Visitors ===== Crystal is one of the few cruise lines, which permits having visitors on board the ship. As mentioned earlier there is a link on PCPC which will take you to another vendor site where you can fill out this request and submit it on-line. Please be sure to fill out the form in its entirety. Visitors are permitted on embarkation day and other days with the exception of the day you disembark the ship. The form notes the costs to have visitors on board including meals. All of the costs will be charged to your shipboard account. Always wise to get it approved sooner rather than later as the number of visitors who can board is capacity controlled. You must make your final payment to be able to submit the visitor form. Final Documents, and other Preparations =============================== -Your final documents should arrive approximately 30 to 40 days prior to the start of your cruise. It includes the cruise passenger ticket, your luggage tags, and other important information to read through including a book titled before you cruise. Be sure to read that book from cover to cover as it includes a lot of useful information which will address many questions that first time cruisers to Crystal undoubtedly have. NOTE: Your final documents will not be sent out unless you have filled out the information on the on line PCPC system. -If booked through a travel agent your final documents will be sent to them directly and they will need to send them to you. -You may want to type up a list of any special requests for your stewardess, (butler and stewardess in Penthouses) which you can hand to her the day you first meet her. This could be the type of non-alcoholic and alcoholic beverages you prefer be stocked in your refrigerator, or the type of fruit that you like in your fruit bowl or any other special requests that you have. If you are staying in a PH or above category your butler will take care of your refrigerator so you could make a similar list for your butler. -Think through what items you will take with you on the cruise and think through what you will wear the first day of embarkation and take into account what you will wear to dinner the first evening should your luggage arrive later than expected. - You will receive luggage tags, which you will want to fill out. Attach to your luggage right before you go to the pier. Getting Ready For The Cruise ====================== In addition to the evening attire, think through carefully what you will want to wear on the ship on sea days and what you want to wear while in port. Consider the weather that is expected based on the time of year and the itinerary you are sailing. If you are on an extended cruise we bring wire hangers with us, which take up less room in the closet and allow for more clothes to be hung. The stewardess can also provide them for your use. Complimentary laundry facilities are available on most passenger decks. They include washer, dryers and an iron and ironing board. Complimentary laundry detergent and fabric softeners are provided. Pressing and Dry Cleaning Services are also available on the ship for a charge. Complimentary pressing is available for those passengers booked in any of the three penthouse (PH, PS, or CP) categories and complementary dry cleaning and laundry services are also available at no charge for those in the CP Category. Internet is complimentary and two devices per guest may be used simultaneously. For two people that equates to a total of four devices, but two per user simultaneously. We also bring some magnets with us and they can be hung on some of the walls in the cabin. We use them to hang up reminders and various invitations and the cruise ship summary and pictures of the family. Be sure to bring your cruise ticket with you which comes with your final documents. Check-in is done on board the ship. We bring extra passport photos with us and we also bring a copy of each of our passports. We do this just in case we lost our passport either before the start of the cruise or after the cruise before we fly home. This will facilitate getting a new passport. There are various apps you can put on devices such as iPads and selected smart phones. This link will take you to the list of apps. http://www.crystalcruises.com/app-center Preparing For Your Port Visit ===================== Embarkation Day ============= While at home I make good use of the shore excursion information provided by Crystal Cruises as part of the port research. I also utilize other sites such as Wiki, Trip Advisor and Google for port research. Once on board the ship I speak with members of the shore excursion team should I have additional questions about Crystal Sponsored Tours and also to learn more about the port. The concierge desk can be helpful and I may ask other cruise members about their experiences. I go to the destination lectures to learn more about what to do in port and about its history. I also watch the broadcasts by members of the on-board Shore Excursion team providing more information about tours, shuttles and the port. -On most embarkation days, boarding of the ship commences at around 12:00 Noon. However, there are some exceptions to this. Usually they are duly noted in your cruise documents. -Your final documents include a document that will be scanned when you arrive to the ship for embarkation. The embarkation process is now handled on the ship including the photo of you being taken for your shipboard card. -If you embark at or close to noon, your stateroom will likely not be ready until approximately 2:00 PM to 3:00 PM. An announcement will be made when all rooms are ready. -Before you board the ship the ships photographers will be taking photos. This is optional and for those who do not want a photo taken they can just pass on this. -After you embark, stop by the front desk to get a copy of the Reflections daily program. This program is a keeper and I encourage you to read it thoroughly. While there will be one in your room, often we read the one we pick up at the desk during lunch. The embarkation Reflections program not only provides lots of information about the first day’s activities, but some additional information regarding the overall cruise. Read it cover to cover. You will learn a great deal about the cruise. There will be a one-page summary that will list each day, whether it is a sea day or a port day, what the attire is for dinner each evening, and the type of entertainment for each evening. We keep this page handy throughout the cruise. -Go enjoy lunch. A nice place for lunch is Waterside where a nice sit-down lunch is available along with complimentary flutes of champagne. While you are waiting for lunch, this might be a good time to read through reflections. You can enter and still be seated in Waterside up until 1:30 PM. More casual luncheon-dining venues open include Waterside, The Trident Grill, Silk and The Bistro. Opening times will vary and will be listed on Reflections. Waterside may be open as early as 11:45 AM. -If you want to make additional reservations at the Specialty Restaurants the Specialty Restaurant MaîtreD’s will have hours available in the afternoon when you can meet him. The hours and the location will be posted in Reflections. The office hours usually commence at 1:30 PM. -If you have brought your own computer with you this is also a good day to stop by the Computer University where they will configure your computer for use in your stateroom. While you can do this on your own for those needing help I recommend you stop by the Computer University if this is your first time on-board. If you would like to sign up for computer classes, stop by the Computer University to do so and to pick up a copy of the computer class schedule. -If you have spa and other beauty salon appointments that you need to make, be sure to visit the spa. Also, pick up a schedule of all of the fitness classes that will be offered during the voyage at the Fitness Center. -While you are waiting for your cabin this is a good day to get learn about the layout of the public a reason the ship. Take a walk to see what is on each deck. -When your room is ready, go by your room. Some or all of your luggage may already be in the room and those pieces that are not yet there will be delivered throughout the afternoon. Your room should be ready sometime between 2:00 PM and 3:00 PM as mentioned above. -Your stewardess will come by to see you sometime that afternoon. This is a good time to ask her any questions you have. If you like particular types of non-alcoholic beverages let her know. You can order up to two bottles of wines/spirit for your room. A list of what can be ordered is in the back of a Crystal Stateroom Book that can be found in your room. The same goes for the fruit bowl that she will fill each day. And, if there is any other requests you have you can let her know. If you have a list that you prepared mentioned earlier then this is a good time to give it to her. -If you are staying in a PH or above category in addition to the stewardess who is also assisted by a stewardess in training you will also have a butler. The butler will stock your refrigerator with non-alcoholic drinks, will also provide selected complimentary wine, spirit sand beer should you want any. -This is a good time to unpack and later in the day you will attend the lifeboat drill. The time of the drill will be noted in the Reflections Program and an announcement will be made about the drill well before the start time. On your door there will be a sign noting where your muster station is. If in doubt, any of the assigned personnel in the hallways and near the stairways will be able to direct you to the appropriate muster station. -Stop by the library to checkout books. On Board Credits (OBC) All on board credits have to be used as any unused credits cannot be taken as a credit to your credit card when the cruise ends. If you are on for more than one consecutive cruise the credit from the first cruise will continue to rollover to subsequent cruises until you disembark the ship at the final port of call. There are a variety of ways to use your on board credit. This list reflects examples of many ways you can use your on board credit. I may have omitted some examples but this list should give you some good ideas as to how you can use your credits. Shore Excursions including Private Crystal Excursions Private Transfers Post Cruise Booked On Board or Shared Transfers booked via PCPC or on board. Post Card Stamps Connoisseur Wine &Beer List Crystal Spa & Salon Personal Training Other Paid Services in the Fitness Center Vintage Room Tips Crew Welfare Fund Cigars Private Parties Flowers Specialty Restaurant Reservations that exceed the allotment based on the length of the cruise and the number of cruises you completed. Special Umi Uma Connoisseur Menu Caviar Dry Cleaning, Pressing and Washing of Garments Medical Expenses On Board Stores including Sundries Private Dance Lessons On Board Visas if there is a requirement for them and the ship arranges them Long Distance Telephone Calls Photos Photo items sold on board Photo Book If you are expecting on-board credit, sometime after boarding the ship I recommend stopping by the reception desk to have a copy of your shipboard account printed out. This way you can verify that the amount of on board credit matches up to what you expected and if it does not this will allow to have sufficient time to have any discrepancies reconciled. Meet & Mingle Party ================ If you signed up for the party you will receive an invitation to your room one or two days before the party. If you want to know the date/time/location sooner than that stop by the reception desk on deck 5 to inquire about it. The Cruise ======== -Each time the ship leaves port, if you go outside on your own verandah, or on any of the outside decks you will hear what has become a tradition for Crystal Cruises and it’s guest and crew which is a recording of Louis Armstrong singing "What a Wonderful World" - Gratuities are included with your cruise fare. However, should you wish to you can give gratuities to those from the cruise who you will to thank for the excellent service they have provided. You can either do this by giving them cash of if you would like you can obtain a form at the reception desk so that you can charge the tips to your shipboard account. -Wine. Complimentary wine is available throughout the day/evening. For those who might want to have something other than the complimentary wine you can order it at the time you dine or you can pre-order it. If you would like you can pre-order wine earlier in the day at the Bistro which is staffed with several of the sommeliers. That way if you are ordering a red wine it can be opened up ahead of time. If you have a bottle of wine in your room that you would like to send to any of the restaurants just let your stewardess know or in the penthouse categories let your butler know. There is no charge for having wine opened in any of the dining venues. Each night the dining venues will offer a few different wines. They will rotate in Waterside each evening. -Spirits. The complimentary list includes a wide range of spirits and also includes other items such as liquors for after dinner drinks or to enjoy other times of the day. -Beer. For those who enjoy beer there are some offerings of beer on each voyage. - Most importantly, start enjoying your cruise knowing that the superb personnel on board the Crystal Ship will take care of your every need. Enjoy the ambience of the ship and the five-star+ services that await you from the outstanding cuisine to the outstanding service. -Enjoy each and every minute of the cruise knowing that you are in the professional hands of the superb Crystal Staff. For those who like to keep busy there is so much to do and earn. For those who just want to sit back, read a book, enjoy the sea, there are many special places around the ship in which to relax. -In the unlikely event there is a concern with some item, be sure that it is addressed. If you are not sure who to speak with, just ask the reception desk for assistance. - At the end of the cruise you will be a member of the Crystal Society. As a Crystal Society member you receive discounts on future cruises and you can achieve additional benefits based on the number of cruises taken. Also, this is the time to consider booking a future cruise, as you will receive an on board-booking discount. The discount is on top of the Crystal Society discount and is the same percentage. So if the Crystal Society discount was 4 percent then you would receive an additional 4% for the on board booking discount for a total savings of 8%. -Assuming you enjoy your experience with Crystal Cruises, you can book another Crystal Cruise with the on-board booking consultant while still on the cruise and this will provide you with an on board booking discount. If you are unsure what cruise to book you can do an open booking which you can then apply to a specific cruise within the published time frame while back on land. -Once you are home, you will have the opportunity to complete an on-line questionnaire. Take the time to fill it out. This used to be a hard copy questionnaire that you had to fill out on the ship. Now you can complete it at home within the established timeframe, which allows Crystal Cruises to capture information on your disembarkation process and also allows you to take time to reflect on the cruise. There is lots of room for comments and also to recognize members of the crew for a job well done. The comments are read by many people including personnel in Los Angeles and on the ship and the results of the questionnaire are taken very seriously. Before you leave the ship you will receive a letter in your cabin discussing the on-line questionnaire and noting the e-mail address they have on file for each passenger where the information will be sent. Disembarkation: About two days prior to the end of the cruise all disembarking guests receive a hard folder that says Your Travel Documents. Inside the folder: Luggage tags with a number and color. Disembarkation instructions similar in design as the daily Reflections program. Information in the write-up includes: Placing the luggage tags on the luggage and the time to have the luggage outside your room, and customs formalities if applicable along with noting there is a disembarkation briefing. The write-up also provides arrival information, and notes for your color code and number where you will meet as a group and at what time. It also notes that Crystal endorses a "no disembarkation announcement policy." It includes other information such as times by dining venue for the "last" breakfast. For any guest who has arranged a private Crystal Cruises transfer the document folder includes a letter from the concierge noting what time to meet them in the Crystal Cove area, typically 15 minutes prior to the scheduled arrival time of the private vehicle. The advantage of going to the assigned public room is that is where they will provide updates on disembarkation and as a group is ready for disembarkation they will announce that in the room. Sometimes disembarkation runs ahead, behind or on schedule and this is where you get the most up-to-date information. Some guests wait in their rooms and then go directly to the gangway deck when it is time to disembark. Downside is they won't know the current status and it prevents the stewardess from starting to get the room ready for the next cruise and if disembarkation is running behind schedule it can cause unnecessary congestion in the public area. My wife and I feel so very fortunate to be able to cruise on a cruise line as special to us as Crystal. Through our many cruises with Crystal we have had the opportunity to learn so very much about the world we live in. In our humble opinion there is no better way to see so many places in a relatively short time as on a cruise. And, for us, each and every time we board the Crystal Serenity or the Crystal Symphony, and familiar faces, crew and passengers greet us alike, we know we are back home. Finally, as soon as you board the ship, just start enjoying the cruise and I hope each of you will make memories that will last a lifetime. YACHT In late 2015 Crystal Cruises launched their first Yacht known as Crystal Esprit. This link will take you to the Crystal Cruises Web Site providing some very useful summary information about the Esprit Yacht. http://www.crystalcruises.com/yacht/yacht-guidebook In 2020 Crystal Cruises is launching the new expedition ship, Endeavor and the following link will take you to the Crystal Cruses website with information on Endeavor. https://crystalexpeditioncruises.com RIVER CRUISING Crystal Cruises began river cruising in 2016 with the deployment of Crystal Mozart. Since that time they have added several new River Cruise Vessels to the fleet. For information about River Cruises: http://www.crystalcruises.com/river/river-guidebook I hope that each of you has found this document to be of help. Bon Voyage! Keith
  10. Keith1010

    Video Test

    Text test.
  11. Latest Update: As Of October 20, 2018 PLEASE NOTE: Please use the following format when requesting to have your updates added to this thread Jan 23 (8302) Los Angeles to Sydney - Keith1010 (Keith/Anne Marie) or Jan 23 (OCY180123-24) – Los Angeles to Sydney – Keith1010 (Keith/Anne Marie) Thank you. Keith ========================================= For anyone booking a cruise, please post to this thread so that we can include you on the future cruising lists for your cruise. This thread is also used for the Bon Voyage threads. Please use the following format: Date (Cruise Number) Embarkation and Ending City - Cruise Critic Name (your own first name(s) should you choose to want to include this) Example: Jan 23 (8302) Los Angeles to Sydney - Keith1010 (Keith/Anne Marie) or Jan 23 (OCY180123-24) – Los Angeles to Sydney – Keith1010 (Keith/Anne Marie) (1) If you are new to CrystalCruises also be sure to check out the thread, which is titled “Some Thoughts For First Time Crystal Cruisers”. http://boards.cruisecritic.com/showthread.php?t=2463018 (2) If you would like to attend the MEET AND MINGLE PARTY that Crystal Cruises hosts when there are 10 or more of us on board, you can do so by visiting the registration section of Cruise Critic. This link will take you there. http://www.cruisecritic.com/rollcall...ruiselineid=12 (3) If there is a ROLL CALL for your voyage post a message or questions for your voyage on that thread. Posts for a particular cruise might be better placed on the roll call so that the maximum people on that cruise may see it. These are the links for the roll calls and after you reach the thread then click on the area that takes you to the last (most current) page. Crystal Serenity Roll Calls http://cruisecritic.com/rollcalls?cr...12&ship_id=258 Crystal Symphony Roll Calls http://cruisecritic.com/rollcalls?cr...=12&ship_id=26 FUTURE BOOKINGS CRYSTAL SERENITY 2018, 2019 & 2020 ================================================ FUTURE BOOKINGS CRYSTAL SERENITY– 2018 Nov 10 (8323) Lisbon to Fort Lauderdale - bitbob (Bob/Larraine) Nov 10 (8323) Lisbon to Fort Lauderdale – ancienmariner (Trudi) Nov 10 (8323) Lisbon to Fort Lauderdale – liv2dream (Carol) Nov 10 (8323) Lisbon to Fort Lauderdale – UCCruiser (DeeDee/Larry) Nov 21 (8324) Fort Lauderdale to Los Angeles - bitbob (Bob/Larraine) Nov 21 (8324) Fort Lauderdale to Los Angeles – 2Bobs (Bob/Bob) Nov 21 (8324) Fort Lauderdale to Los Angeles – nooosey (Philip) Nov 21 (8324) Fort Lauderdale to Los Angeles – edgee (Ed/Lynn) Nov 21 (8324) Fort Lauderdale to Los Angeles – ancienmariner (Trudi) Dec 7 (8325) Los Angeles R/T - Twirlgirl (Bev/Jan) Dec 7 (8325) Los Angeles R/T – yhime407 (Beth/Eric) Dec 21 (8326) Los Angeles R/T - Keith1010 (Keith/Anne Marie) Dec 21 (8326) Los Angeles R/T –Beav (Brian/Gary) Dec 21 (8326) Los Angeles R/T -JusttheTwoofUs (Phyllis/Wayne) Dec 21 (8326) Los Angeles R/T -shoshona2 (Sheila/Irwin) Dec 21 (8326) Los Angeles R/T -Seahorse1 (Gaylord) Dec 21 (8326) Los Angeles R/T - MPETROPO( Karen/Mary) Dec 21 (8326) Los Angeles R/T - (RockyandMoose (Rocky/David) Dec 21 (8326) Los Angeles R/T - Midtowngal (Georgia/Michael) Dec 21 (8326) Los Angeles R/T – SailingAwayinDece (Lindamarie/Memel) Dec 21 (8326) Los Angeles R/T – azgalkuzer (Doreen/Jon) Dec 21 (8326) Los Angeles R/T – CPABOB (Bob/Rosalie) FUTURE BOOKINGS CRYSTAL SERENITY 2019 Jan 6 (9301) Los Angles R/T -travel2learnTravel2Learn (Linda/Dan) 2019 Full World Cruise Jan 13 (OCY190113-85) Los Angeles to Monaco – mybagsarepacked (Stacy/Ron) Jan 13 (OCY190113-85) Los Angeles to Monaco – Travel2Learn (Linda) (OCY190113-85) Los Angeles to Monaco – Bearsfoot (Elisabeth) Jan 13 (OCY190113-8) Los Angeles to Monaco - Ricki (Ricki/David) an 13 (OCY190113-8) Los Angeles to Monaco - Suthedit (Jennifer) February 5 (OCY190205-15) Auckland to Perth - Roland (Larry/Monica) February 20 (OCY190220-21) Perth to Cape Town - Roland (Larry/Monica) Mar 13 (OCY190313-26) Cape Town to Monte Carlo -SnowBirdCruiser (Pat/Ray) Mar 13 (OCY190313-26) Cape Town to Monte Carlo - ancient mariner (Trudi) May 23 (OCY190523-06 Barcelona R/T Vashti24 (Jenni/Bill) Jun 21 (OCY190621-16) Reykjavik to Copenhagen – ijkh (Ilene/Andy) Jun 21( OCY190621-16) Reykjavik to Copenhagen –edge (Ed/Lynn) July 7 (OCY190707-10 Copenhagen to Stockholm – luvroma (Jean/Tim) Nov 5 (OCY191105-07) Barcelona to Lisbon (Buzz_Rosenberg) Nov 5 (OCY191105-07) Barcelona to Lisbon rafinmd (Roy) Nov 5 (OCY191105-07) Barcelona to Lisbon krb1000 (Tim/Kathie) Nov 12 (OCY191112-09) Lisbon to Fort Lauderdale (Buzz Rosenberg) Nov 12 (OCY191112-12) Lisbon to Fort Lauderdale - rafinmd (Roy) Nov 12 (OCY191112-12) Lisbon to Fort Lauderdale -krb1000 (Tim/Kathie) Dec 14 (OCY191214-08) San Juan to Miami - (The Dylaness (thedylaness/mother) FUTURE BOOKINGS CRYSTAL SERENITY 2020 Jan 6 OCY200106-105 Miami to Rome - kingwood cruisers (Jim/Pat) Jan 6 OCY200106-105 Miami to Rome - Roland (Larry/Monica) Jan 6 OCY200107-15 Miami to Los Angeles – AZMama2017 (Frank/Pam/Jordan) Jan 22 (OCY200122-13) Los Angeles to Papeete – rafinmd (Roy) Jan 22 (OCY200122-13) Los Angeles to Papeete – suzeluvscruz (Susan/Peter) Feb 4 (OCY200204-14) Papeete to Auckland – rafinmd (Roy) Feb 4 (OCY200204-14) Papeete to Auckland – suzeluvscruz (Susan/Peter) Feb 19 (OCY200219-13) Auckland to Sydney – rafinmd (Roy) FUTURE BOOKINGS CRYSTAL SYMPHONY 2018, 2019 & 2020 ================================================= FUTURE BOOKINGS – CRYSTAL SYMPHONY 2018 Oct 25 (8224) NYC to Fort Lauderdale - LoveBora (Karen/Dennis) Oct 25 (8224) NYC to Fort Lauderdale – SummerTime (Kate/Ellen) Oct 25 (8224) NYC to Fort Lauderdale – Pep65 (Frank/Laura) Oct 25 (8224) NYC to Fort Lauderdale – krb1000 (Tim/Kathie) Nov 8 (8225) Fort Lauderdale R/T– Mariners (Caroline/John) Dec 2 (8226) Fort Lauderdale to New Orleans - suzeluvscruz (Peter/Susan) Dec 15, (8227) New Orleans R/T –brian310 (Leigh/Brian/Daughter) Dec 22 (8228) New Orleans R/T -csto (Chris/Bau/Kevin) FUTURE BOOKINGS – CRYSTAL SYMPHONY 2019 Jan 5 OCS190105-19 New Orleans to Rio de Janeiro kingwood cruisers (Jim/Pat) Jan 24 OCS1900124-10 Rio de Janeiro to Buenos Aires - kingwood cruisers (Jim/Pat) Jan 24 OCS1900124-10 Rio de Janeiro to Buenos Aires – Leejnd4/SandilsRetired (LeeAnne/Sandy) Feb 3 OCS190203-16 Buenos Aires to Valparaiso kingwood cruisers (Jim/Pat) Feb 3 OCS190203-16 Buenos Aires to Valparaiso - sierrafloridacruiser (Bet/Tom) Feb 19 (OCS190219-16) Valparaiso to Papeete –Buzz_Rosenberg1 Feb 19 (OCS190219-16) Valparaiso to Papeete – Sierraflordidacruiser (Bet/Tom) Feb 19 (OCS190219-16) Valparaiso to Papeete – mskatiemae (Catherine) Apr 8 (OCS1904-18) Sydney to Singapore - suzeluvscruz (Susan/Peter) May 9 (OCS19509-17) Hong Kong to Tokyo – AXMama2017 (Pam/Frank/Jordan) May 9 (OCS19509-17) Hong Kong to Tokyo – ljsanantonio (Lori/Don) May 23 (OCS190526-22 Tokyo to San Francisco - ljsanantonio (Lori/Don) Sep 17 (OCS190917-11) Vancouver to Los Angeles - nancygp (Nancy/Larry) Sep 17 (OCS190917-11) Vancouver to Los Angeles – Texas Tillie (Patty) Sep 17 (OCS190917-11) Vancouver to Los Angeles – Lily’sgrandma (Sandie) Sep 17 (OCS190917-11) Vancouver to Los Angeles – suite dreams (Len/Marilyn) Dec 1 (OCS191201-10)Fort Lauderdale to Caldera-haikou(Carolyn) Dec1 (OCS191201-10) Fort Lauderdale to Caldera - Naval Architect (Mikko) Dec1 (OCS191201-10) Fort Lauderdale to Caldera – CingularOne (Dennis/Summer) FUTURE BOOKINGS – CRYSTAL SYMPHONY 2020 Jan 13 (OCS200113019) San Diego to Guam - Bitob (Bob/Laraine) Sept 20 (OCS200920-21) Athens to Barcelona - CharleMarg (Charles/Margaret) FUTURE BOOKINGS CRYSTAL ESPRIT 2018, 2019 & 2020 ============================================= FUTURE BOOKINGS – CRYSTAL ESPRIT-2018 Nov 18 (YES181118-07 St Martin R/T – Midtowngal (Georgia/Michael) Dec 23 (YES181223) St. Martin R/T – JohnKen3 (Ken/John) FUTURE BOOKINGS – CRYSTAL ESPRIT – 2019 Sep 29 (YES190929-07) Athens R/T - JohnKen3 (Ken/John) FUTURE BOOKINGS CRYSTAL RIVER CRUISES 2018 & 2019 =============================================== FUTURE BOOKINGS RIVER CRUISES 2018 FUTURE BOOKINGS CRYSTAL BACH –2018 Nov 25 (8R19) Amsterdam to Basel- WYSE (Jennifer) FUTURE BOOKINGS CRYSTAL DEBUSSY-2018 FUTURE BOOKINGS CRYSTAL MAHLER –2018 FUTURE BOOKINGS CRYSTAL MOZART –2018 FUTURE BOOKINGS – CRYSTALRAVEL-2018 FUTURE BOOKINGS RIVER CRUISES 2019 FUTURE BOOKINGS – CRYSTAL MOZART– 2019 April 13 (RMZ190413-07) Budapest to Vienna– Psoque (Naoyuki/Richard) Jun 9 (RMZ190609-10) Vienna R/T - ancient mariner (Trudi) FUTURE BOOKINGS – CRYSTAL BACH –2019 Apr 24 – (RBA190424010) – Amsterdam - Basel – Texas Tillie (Patty) May 4 – (RBA190504-7) Basel – Amsterdam – Texas Tillie (Patty) Oct 25 (RBA191025-10) Amsterdamto Frankfort - rafinmd (Roy)
  12. Keith1010

    Crystal Serenity 2018 Dry Dock

    Some photos form the dry-dock
  13. Keith1010

    Crystal Serenity 2018 Dry Dock

    Jonathan, when I saw the first video from the dry dock I thought about you immediately. Very exciting. Keith
  14. Keith1010

    Crystal Serenity 2018 Dry Dock

    Wish that was the case. When I copied the link in using Firefox for the video it would not work. When I went back and copied the link using Safari it did work. I will do more testing later as I mentioned in my earlier post. Could be firefox or the mail package. I really like the ease though of posting photos and video on CC with the new changes.
  15. Keith1010

    Crystal Serenity 2018 Dry Dock

    Thank you Crystal Cruises for the wonderful video. Outstanding video work by Jeff Walters and narration by Hotel Director Hubert. It is amazing what is involved with the dry dock. When Anne Marie and I viewed the video we said out loud we just were on Serenity the other day on deck 10 and in these other areas and look at the work that has already been completed to get these areas ready for the makeover. Amazing. P.S. Sitckman I believe the link I posted worked. I had some trouble posting the video but figured it out. For some reason when I went to share it using my Firefox browser it would not post correctly but when I used Safari it did. I plan to do some additional testing on the test board and if the problem continues I will share my results with CC so they can look at it. Keith