new-frog

Sorry, but calling these FbC amateurs is a PITA. I've tried three times and keep getting a "Sally" in the Philippines. We finally arrived on an itinerary (and she had no idea what codeshare meant), but she couldn't even book the return - something about the price changing. Was on for a total of 49 minutes, and the result is that I have to call back later to book. Maybe in an hour, maybe in a day - she wasn't sure. Why can't they have professional agents who likely have actually been on a plane before, to service cruisers who are in many cases seasoned world travelers like us???

FbC website issues - cannot select flight Reflection booked for 06/29/2023 departing Barcelona. On the FbC website, I entered the booking number, last name, ship and departure date. I then entered the flight search criteria, and it took me to the page displaying outbound flight choices. So far - so good. However, on all of the choices, all flights, all classes, the SELECT button is greyed out - you can't select it. Which means you can't get to the next page of return flights in order to get a price and book. I've tried multiple searches over the last week. I've tried multiple browsers, laptop, iPads, and it's the same on all of them. I called FbC today, and they gave me some quotes (I can fly from a few different airports), but I want to book online myself. They said they'd make a note of the website issue, but I'm not too hopeful. Has anyone else experienced this? TIA!