We were on Princess in June on a British Isles cruise. The shore excursion staff gave me the port guides but not very willingly.
In September we were on Princess on a 12 day cruise and they flat out refused to give me the port guides. I asked at the shore excursions desk, customer service, and at the internet center. The excuse I was given for not providing the printed port guides was saving paper and COVID (everyone's favorite nonsense excuse). Several printed notices were left in our cabin so they can print things if they want.
I figured out how to download them from the app (can't print them or download them from the app in View Port Guides ahead of the cruise which is VERY frustrating). The port guides can be downloaded from the app only when on the ship and only for ports that have not been visited yet. From the app go to Shore Excursions and click View More or Next (I'm trying to remember how to do this and I can't replicate this off a ship so instructions may not be very accurate) then there should be a link to View Port Guide. From there click or press on the link until you get options of which one should be download.
On the app in View Port Guides, the port guides are now available to look at ahead of the cruise but I'm not finding a way to download or print them. Again, frustrating.
