Myfanwy60

To be fair P&O are updating their packages, so probably all different anyway.

P&O have a 15 per day limit, but they don’t appear to count because I’ve gone over 15 on a sea day. I think they would enforce it if someone was getting out of hand.

Totally agree, don’t trust NCL

I was the one who sent the elusive Tony questions and requested a face to face to no avail

Totally agree, I left the ship and feel totally let down and ignored by NCL. I’m beginning to wonder if there were any officers on that ship because once all this kicked off they were no where to be seen. Neither did they respond to any questions or requests for face to face meetings. We are obviously dispensable!

I am currently on The Star and this is my experience and I am stating fact: Boarded at 11.30am on 21st to find alcohol was not being served, first drinks were served at 9pm I was not informed by NCL prior to boarding I put in a written list of questions to the GM (Tony) with no response. I have asked 3 times for the written regulations regarding alcohol restrictions in UK ports (to date no response) I emailed NCL but was told because in onboard I have to speak to guest services and was told there was no escalation procedure, so basically tough luck. On day 2 I asked if there was going to be an issue in Belfast, again I never got a response. NCL put out an announcement at 8pm on the night before arriving in Belfast that we would not be served alcohol. There was also a small paragraph in the daily freestyle, again the night before Belfast and ours was delivered whilst we at dinner. At no point did NCL clarify the position about bringing drink onboard in Belfast, which we found out after the event was allowed. After leaving Belfast the bars were still not serving alcohol at 11.30pm, at this point we gave up. I still don’t know what time they eventually fully opened. The Dawn has been to Belfast twice whilst I have been onboard and both times they were served alcohol, no one onboard can tell me why? My issue with this whole debacle is the total lack of information from NCL. I do have a case number and will be following this up when I get off the ship.

We are currently on The Star, we weren’t forewarned. First we knew was when we boarded at Southampton. As for Belfast we were told 8pm the night before once the ship had left Dublin. I asked the ship on day 2 whether Belfast would be a problem and no one had the decency to respond. Appalling communication from NCL. There was confusion over whether or not we could bring alcohol on at Belfast. NCL have been useless!

#alcoholfreeatsea

NCL knew on 4th May when The Dawn left Southampton, so if it’s paperwork, they had more than enough time. Plus we were denied drinks until after midnight when we were in Belfast.

Attached my conversation with NCL when asking who I can escalate to? No one apparently. I’m on this sailing so have experience this mess

I asked for this information (currently on The Star) and was told they didn’t have this information.