Timbles

The Onboard Credits area you are referring to will never show shareholders OBC since it is a credit that you need to apply for each and every cruise. If you were to have a Future Cruise Deposit purchased but not used yet it would show as a onboard credit in that area. Not the deposit itself, but the amount of OBC you could get which is a minimum of $15 (like if you used a FCD on a 5 day inside cabin)

Where are you looking and see $0? The only place you should see this is on the Payments page, scroll to the bottom and it should show there.