neutral333

Yeah, for sure I'm printing out my TA booking confimation. My onboard credit still doesn't appear through HAL but on my booking we can read: " - Onboard Credit: $150.00 Note: Onboard credit promotions are finalized a few days prior to departure. As a result, the amount listed above (or a portion thereof) may not display during online check-in with the cruise line. The full value of onboard credit(s) from ******************* will be available by the 2nd day of sailing." It's my first cruise so everything is new for me. Thanks 🙂

So, I contacted my TA. He sent an updated confirmation with the $100 added. Should I show that at the moment of sailing or it's going to appear automatically during the cruise? Thanks

Thanks. TA means travel agent?

One month ago I received the confirmation from Stockperks that my onboard credit of USD 100 has been succesfully applied to my reservation. However it doesn't appear anywhere on HAL website nor app. Should I send an email to HAL or when boarding I can just show Stockperks email and they will add the credit on the spot?