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Pool music aside, pretty much every other aspect of my voyage on the Grandeur was fantastic. My concierge suite was spacious (I love the new layout with the bed facing the verandah doors), the verandah itself was over double the size of a "normal" verandah, the food and service were great, and the public areas of the ship are stunningly beautiful, with Compass Rose being one of the most beautiful rooms I've ever seen - on a cruise ship or elsewhere. Cannot wait to sail on the Grandeur again.

I did a crossing on the Voyager last year and the wifi speed and reliability were abysmal. If you could connect at all the experience was comparable to late 1990s dial-up service, where web pages would take 45 seconds to load or would hang indefinitely. After two days, I ended up paying for the upgraded wifi, which was better, though only marginally so. I just finished a 16-night voyage on the Grandeur and its wifi was significantly better. Once again, I purchased the upgraded wifi package and was able to stream live TV on my iPad with no problems. Here's the weird thing about the upgraded wifi though... I was in a Concierge Suite where you can connect up to four devices... that is UNLESS you opt for the upgraded wifi package in which case you can log in only one device at a time... it's an all or nothing proposition... you can either connect four devices to the basic wifi or one device to the upgraded wifi. By purchasing the upgrade you effectively forfeit your ability to connect multiple devices for the duration of the cruise. I was traveling solo so it wasn't a huge deal for me, though it likely would have been had I been traveling with my significant other.

Just finished a 16-night cruise on the Grandeur, and while I ate at Compass Rose ~10 times, I do not recall background music, which I guess is a good thing based on the comments. That said, the music in the pool area was the most god-awful depressing mix of slow-tempo 1970s elevator music I've ever heard. It was truly awful and it was on a loop, so you got to hear the same 30-40 songs every day. I'm very tolerant of different types of music and typically don't even notice background music, but this music was so bad that I actually started to avoid going up to the pool area during the day, opting to sit on my balcony instead.