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dbancroft

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Posts posted by dbancroft

  1. We were there last week on the Adventure and had a great time. Chill Island was great also and very quiet. The water was still cool. Lots of empty chairs and umbrellas. Royal has added soft serve ice cream on the island just like Disney and it was very good. Tremendous amount of choices from the lunch buffet like Cuban sandwiches, tacos, many different salads. The only thing we found bad was the seagulls they flocked around any food left on tables and very scary for the grandkids.

  2. 1 hour ago, Ocean Boy said:

    I think maybe the OP had a soda package since much of the complaint was with the Freestyle machines? I doubt there was an alcohol package involved for one drink a day.

    We did in fact have the soda package so since the casino did not have either drink we wanted it would have cost me $13.00 to leave casino and go to another bar to get our drink and then return to the casino.

  3. 1 minute ago, gerif said:

    Wow - talk about making a mountain out of a molehill. So the guy was out of pina colada mix. It was the last night of the cruise and things don’t get restocked until the next day. Did you want him drawn and quartered because he couldn’t leave his post to run around the ship to find your favorite drink? And we all know what happens when one assumes. 

    No mountain but when you are told that the SHIP is out of the mix and find out that he (lied, Mispoke) or whatever you want to think he should not have told me the entire ship was out of mix. My wife me and daughter are all prime members in casino and lately service in casino has been terrible.

    • Like 4
  4. Friday night last night of the cruise was in casino and getting a BBC and was told by bartender that he did not have the pina colada mix. I then switched to a Mudslide and was told he could  not make this either. I did not hear what reason he could not make the Mudslide. I then approached a casino employee and we went to the bartender and he told us that there was no more pina colada mix left on the ship. I did not think this was possible so went to guest services and the Representative called the Bar supervisor who came and talked to me in person. He made a few phone calls and said what the bartender said was not true. He took me to the Pub and got me my BBC. He was nice enough to apologize to me and said he would take care of the casino problem. We also complained about the freestyle machines on this ship. Always out of ice and one machine in windjammer broken all week and the other machine was empty 4 days of the cruise. We were able to go to bartender in windjammer to get soda but the wait was very long sometimes.  The other two machines on Deck 5 were also always out of ice and most flavors of soda. Sometimes the wait at Promenade Café was so long we just did without ice. The bar supervisor did however refund us 2 days of our package. 

    • Like 1
  5. We were also on this cruise and our grandchildren loved the adventure ocean area on deck 12. We also liked the free play area on deck 11 in the adventure ocean area. There is a circular stair that you can use to get from deck 12 to deck 11 and at the bottom is a play area not monitored by ship staff. We were there with 3 year old most evenings and he loved being able to run and play with the toys provided by the ship.

  6. We were also on the June 14th cruise some other observations:

    La Patisserie steamer for hot drinks was broken all cruise. You had to either go to Windjammer or Café 270 to get a hot mocha coffee and the hours they were open were a lot shorter than La Patisserie.

    We also gave up on my time dinner and ate at windjammer all meals.

    Smoking on balconies Especially the one below us.

    8 year old granddaughter loved Adventure Ocean and went any chance she could. 3 year old grandson loved the free play area on deck 11 in Adventure Ocean.

    No meet and mingle they claimed not enough people had signed up I guess another Royal boo boo.

    Great cruise and great interaction with Royal employees.

  7. Service was painfully slow. Something is wrong when it takes 45 minutes for a plated cold appetiser to arrive...

     

     

    Carpaccio, no complaints but no actual cooking involved...

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    Risotto had some good flavour but was tepid and lacked any fresh vibrancy...

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    Lamb Shank – very poor. Dried out, lukewarm and tasted like it had been lying around for days...

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    Classic Napoleon – this was actually delicious. Too late to save the overall meal though...

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    we were on this cruise also just found this review but our experience at grande was just as bad we even had to ask for menus ordered drinks never came had to complain to get drinks food was not good warmed over got lots of apologies from staff but we never returned to this venue

  8. Hi, Dave,

     

     

    Yessssss, that's the cruise I was on. Song of Norway, running from the hurricanes? Is that the one your wife was on????? It was a wild but amazingly fun week. I'd love to reminisce with her :)

     

    Yes she was on that cruise it was her first ever cruise and i was in florida waiting for the ship to dock and did not find out till afternoon that it was coming in a day late. I was picking them up and we were going to ft lauderdale for a couple of days. She used the next cruise certificate that she was given and booked her next cruise when she got home.

  9. I agree. I'm hoping for my son to see fall foliage colors, but that's unpredictable. I grew up in NY many, many years ago, so I've seen the gorgeous colors, but he hasn't.

     

    Sorry to bust in but Lynn the hurricane cruise in 1979 was that hurricane david and frederick? My wife and bff were also on a hurricane cruise in 1979 that ran from hurricanes all week long.

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