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Everything posted by Noreen411

  1. Hi You can also move your deposit to any cruise of your choice paying current rates. They will waive the non refundable penalty. You won’t have to pay final payment until whenever the final payment date for the new cruise is. This way you aren’t limited to the lift and shift options. The downside is you are not price protected. This gives you more flexibility. Noreen
  2. Hi We have sailed on Anthem several times and there are different types of junior suites. The J1 with Large Balcony is our favorite. It’s what you think of as the traditional junior suite. The balcony is larger than the other junior suite balconies, triangular in shape with actual lounge chairs (rather than chair and foot rest). It has one bathroom with a bathtub/shower combination. They have renamed the other junior suites J3 and J4 but they used to be family junior suite and spa junior suite. I may have the 3 and 4 mixed up. We tried the spa junior suite once. While smaller than the J1 junior suite, it has an interesting bathroom set up with two smaller bathrooms. One has a toilet and sink. The other has a bathtub, separate stand up shower, and sink. The family junior suite we haven’t tried but I believe that also has two bathrooms but it’s a toilet and sink in one and a toilet, sink, shower/tub combination in the other. While we prefer the J1 for the two of us, for 3 adults sharing a cabin one of the split bathroom combinations may be useful to allow more people to get ready at once. I have done reviews of my sailings on Anthem (linked in my signature) with pictures of the different cabins we stayed in. Most of them were J1 Junior Suites with large balcony, but we had the spa junior suite once, a Grand Suite, and a regular balcony also. Whichever you choose you won’t go wrong, Anthem is a great ship. If you have any questions just ask, I’m happy to try to help. Stay safe Noreen
  3. Hi One other option is to just have your deposit moved to whatever sailing you are interested in. That way you don’t have to wait for a refund or FCC for the deposit. They are waiving NRD penalties to do this so the full deposit just moves. You pay prevailing rates for the new cruise you choose. You don’t have to worry about lift and shift eligibility either. Noreen
  4. Hi. Thank you for the kind words. I hope you and your family are staying safe and healthy. New Year’s on Anthem is the only trip we have left for 2020 (well starting in 2020). As much as I would love to go, I know it may not happen. I’m holding out some hope that it may, but know it’s a long shot. Stay safe Noreen
  5. Hi We requested our refund online - it was super easy to do. We were booked on Oasis 6/27/20 in a Grand Suite. The announcement that the sailing was cancelled came on 5/20/20. On 5/22/20 I was on the website and in the page where it talks about cancellations, there is a link to request a refund. I went there and it asked me some information and I continued clicking through. At the end you get a confirmation screen that you can print saying “You’re all set” and that you will see your refund in about 30-45 days. I received my refund in two separate amounts (one for the deposit and one for the balance) that added up to our total paid on 6/6/20 (so just over 2 weeks). We booked with a TA but I was able to click through to request the refund on my own since the sailing was cancelled by Royal Caribbean. I was pleasantly surprised how easy and efficiently it worked that time. Noreen
  6. Hi On Anthem, the suite sundeck is for Grand Suite and above (or Pinnacles) but not Junior Suites
  7. We love the Anthem and have been on several times. We haven’t experienced any of the concerns you raised. I have several Anthem reviews linked in my signature (including several of the winter 11 or 12 night sailings) if you want to read more about them / see pictures. Happy to answer any questions you have We are looking forward to getting on Anthem again We have also tried Celebrity (Reflection and Silhouette) and loved those as well. Reviews with pictures are linked for those also.
  8. Hi We have been on Anthem several times. For Coastal Kitchen - normally we would sit with the same waiter each night so you get that same connection like you mention from the dining room. I have pictures of meals in Coastal Kitchen and the menu if you want to look at them also in my linked reviews. And if you see something you want on the dining room menu, they are happy to bring it to you in Coastal Kitchen. There are three different types of junior suites on Anthem. Our favorite is the J1 - Junior Suite with Large Balcony. It’s a large room with a great balcony with actual lounge chairs (rather than a chair with a foot stool). There is one bathroom with a tub with shower wand. They don’t call them this anymore - but the other two are the spa junior suite (I think it’s now a J4) or the family junior suite (now a J3 I think). The difference is the spa junior suite sort of has two bathrooms - one has a toilet and sink, the other has a tub, shower, and sink. The family junior suite I believe also has two bathrooms but I think each one has a toilet. I’ve never stayed in the family junior suite (J3). I’ve done reviews with pictures of most of our Anthem cruises if you want to take a look at some of the different junior suites and balconies. They are linked in my signature. I’ll summarize here so you can easily find what you are looking for. I just focused on the Anthem cruises that have pictures of the cabins (some more pictures than others) January 2017 - J1 Junior Suite Large Balcony #8232 - cabin pics start on post #12 July 2017 - Balcony #9246 - cabin pics start post #9 August 2017 - Balcony #9644 - cabin pics start post #7 January 2018 - Grand Suite with Large Balcony #8634 - cabin pics start post #23 February 2019 - J1 Junior Suite Large Balcony #8632 - cabin pics start post #11 June 2019 - J1 Junior Suite Large Balcony #10232 - cabin pics start post #11 (there are more cabin pics throughout as I decorated the cabin for my husbands birthday) August 2019 - J4 Spa Junior Suite #7640 - cabin pics start post #9 Since you asked opinions on two balcony cabins vs one junior suite (for 4 people) - I would go with the two balconies so everyone has some space and two full bathrooms. If you have any questions feel free to ask. I love talking about cruises. Noreen
  9. Hi My husband, Scott, and I did this class on Anthem in 2018. It was a lot of fun. I did a review with pictures as part of my travelogue of the trip. It’s linked in my signature. I will try to attach here too so you don’t have to go looking. The sushi class info stats on post #52 in the thread. https://boards.cruisecritic.com/topic/2509114-anthem-of-the-seas-review-southern-caribbean-jan-28-2018-feb-9-2018/
  10. Thank you everyone for your feedback - I know I haven’t responded to everyone individually but I appreciate all the responses. Here’s where we are now... My TA is great. She spent hours on the phone yesterday on hold and finally spoke to resolutions. The first person she spoke to agreed and was trying to make the change; then something happened and he couldn’t do it and got someone else on the phone. That person basically said No - it’s part of a current promotion and I would lose all the perks. My TA went back and forth with them a few times but they disagreed that the Royal Suite includes Beverage package, internet etc. She gave up and said she’ll try calling again today to see if she gets someone else. And she’s going to ask what is included with the Royal Suite aside from any promotion going on. Will keep everyone posted as I hear more Thank you again Noreen
  11. This is probably one of the reasons we keep booking Royal Suites - it’s hard to quantify but it’s a big plus
  12. I didn’t know about the free gelato - will have to use that more next time. That’s a good point - that the majority of the rooms don’t have these applied to them so it’s probably not part of most of the discussions.
  13. Luckily once onboard (our two Celebrity cruises) everything worked perfectly. This is the only time I’ve had any issue with getting something like this sorted.
  14. Thank you They have really made it very confusing when you look on line now too - they show those perks for all suites.
  15. Hi I forgot about the laundry but we used that also. I think that I’ll mention to use the word amenity of the RS rather than perks. Maybe that’s what is confusing the person at Celebrity. Thank you
  16. Hi Thank you for confirming - that’s what I thought (and my TA thought). She said she’s going to try calling again later and hopefully get someone who knows the correct answer. Thank you Noreen
  17. Hi I am looking for clarification of the perks for booking a Royal Suite. We have cruised twice on Celebrity; both times in a Royal Suite. I understood the perks of the Royal Suite to include: Alcohol set up in suite Beverage (water/soda/etc) set up in suite and replenished as needed Included Specialty dining Premium Beverage Package Internet Luminae, Retreat Lounge, Retreat Sundeck (this one is for all suites) I’m sure there are other that I can’t think of off the top of my head When we were on our last cruise (Feb 2020) we booked a future cruise also in a Royal Suite (for Feb 2022) I noticed there was a price drop on our sailing and when my TA called Celebrity, they told her I would lose my perks with the new price. My TA mentioned that the perks should be part of the Royal Suite and not an add-on and was told that’s not the case. Has anyone else heard of this change? Thank you Noreen
  18. If you haven’t made final payment yet, you can just have your deposit moved to the sailing you want next year. Then make that final payment next year. You don’t have to worry about lift and shift rules. You pay the current rate for the new sailing. You also can choose any sailing you want, any duration, etc. You avoid having to wait for FCCs or refunds to be processed. You also don’t have to tie up any extra money aside from the deposit they already have. Since you mentioned August 30 sailing, about 3 months away I know it is right around final payment time. Noreen
  19. Hi Moving the deposit should happen immediately. We just did that yesterday. We have the same reservation number but our deposit was moved to a cruise next year different itinerary and different number of nights. We pay the new rate for the new sailing (not eligible for lift shift) but did not need to pay a new deposit. What may have happened in your situation from reading your description is you cancelled your September cruise. Instead of moving the deposit could it be cancelled and you are waiting for FCC? Noreen
  20. Hi You can move your deposit to another cruise. You keep the same reservation number. Just make sure not to say cancel, but move the deposit. We just did this to a different itinerary, different number of days sailing. You pay the prevailing rate for the new sailing but don’t have to pay a new deposit.
  21. Hi. I’m going with the refund on this one. I know we’ll probably wait a while to receive it. We have several cruises booked out to 2022 already. I’m also expecting a few more cancellations before we get to sail. Noreen
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