WhoDatNation

Where is the best place to rent a car and return it to FLL the next day since I will be spending an extra day in Fort Lauderdale after the cruise????

GREAT review!!!!!! Can't wait to sail on her again in 12 days!!!

Do they vary from ship to ship? Seems like every Carnival cruise we go on there's the Wobble, Cupid Shuffle, Cha Cha Slide, Electric Slide, Chicken Dance and Macarena. Did I miss any? There's always something they've made up too.

 

 

Thanks. It's been a while and I couldn't remember them. If it's anymore, please post.

Can someone who sailed recently tell me what line dances were done on the ship? I'm trying to get my mom and cousin ready so they don't mess a step. Thanks

Nope. I think we all shake our heads at the "sales".

 

 

Right. I have a set price in mind when looking so if I see the price I want, I book it. I laugh at those "sales".

Who do they think they're fooling?!?!? Lol people that know how to read know this is not good "sales". The cruise I'm booked on, every time they have a "sale", it's $200 more than I paid. Am I the only one noticing this?

How many points do you earn at the table games?

Itineraries from here sucks lol. I LOVE cruising from Miami since you have so many options

Here we go again. There's more to weather than how sunny the skies are. Undercurrents, winds and other factors play a huge part in the decision to dock or not, specially at a port like Roatan. Keeping the ship and passengers safe and away from dangerous situations is the number one priority, NOT forcing a multi million dollar ship to dock in unsafe conditions just so that you can have a margarita at Mahogany Beach.

 

About not making announcements constantly: chill out. Sometimes there's nothing to announce simply because they are still figuring things out and options are still being evaluated. Captains usually prefer to refrain from making announcements until they actually have something to report.

 

Enjoy your SAFE day at sea and your port tax refund.

 

This is GREAT info to know. I never knew about this. I LOVE this site because you find so much great info.

OK, so when was the price drop and has it been a few days?

 

If so call back and ask to escalate it up the chain.

 

I have never had an issue calling Carnival. Anytime you feel you are dealing with someone who may be less than helpful/knowledgeable, say thank you, hang up and call back to speak with a different agent. Not something you should have to do but every company has it's poor performers.

 

That's exactly what I have been doing. It's so hit and miss with them it becomes annoying.

How about using a PVP. You deal with the same person all of the time and since they get a commission from your booking, they have a vested interest in taking care of you. Sounds like the method you are using now is bascially throwing darts. Granted, not all PVP's are created equal, but ours has been great for the past 10 years.

 

If I have a question, issue, or a price drop, I call or email my PVP and BOOM, it's done.

 

Good luck to ya.

 

I stopped using PVP's a long time ago due to way too many calls after telling them I will only call when I'm ready to book a cruise. Once I figured out how to do everything on my own along with reading cruise critic. It was a simple call not to use a PVP anymore.

I, too filled out the form and received a confirmation email within a half hour. When I went and looked at my cruise docs, the OBC was noted.

 

 

 

I also got a very prompt answer from a rep when I had a passport question.

 

 

 

I guess it's just different for everyone.

 

 

That's all we are asking for. Nothing more, nothing less. They need to be consistent around the board and process request in a timely manner.

Sorry to hijack the thread, but I have printed out all my info and still can't see anything about my OBC. Is there anywhere else I can find it online? Otherwise I will just call Carnival tomorrow. Thanks!

 

 

Feel free to post. We all are dealing with this foolishness by Carnival. I LOVE cruising with them but the reps make some things soooo difficult where it shouldn't be. Enough is enough

Interesting--I submitted a price reduction form last week and my price was adjusted within 20 minutes.

 

I guess I just balanced out one of the complaints.

 

 

That's how it should be done. No way it should take DAYS after a form is submitted. It just started getting this bad. I use to submit a form around midnight and it was approved in 15 minutes. They need to fix this issue ASAP

The same thing happened to me. I called and the First Lady said to wait patiently, but to keep checking. It never showed up, so I called again today, the second nice lady said the first must not have filled out the proper form. She did it while we were on the phone and this afternoon I had it added on to my OBC. Don't be afraid to call, be nice and they will take care of you. It's owed to you, be persistent.

 

 

I'm a very nice person and I think that's what's making me sooooo angry at them. Some of the reps are just horrible and rude for no reason. I book all my cruises on my own and only give them a call when something is wrong. I called to upgrade my interior room to an ocean view and the reps was refusing to do it saying I had to do it online. Unbelievable that they did it AFTER I asked to speak with a supervisor. It should take that IMHO

Having a similar situation. Basically when I view it online it isn't accurate but the cabin confirmation they emailed me is accurate. My Pvp told me to just refer to the cabin confirmation.

 

 

They have another thread of a ton of people complaining about when they submit a price protection form, they never hear from Carnival and they have to call them to get the adjustments made. Carnival reps make you feel like you don't know what you are doing and refuse to assist depends on who you speak with on the phone. I shouldn't have to fuss for something to get done.

Are you before or after final payment? If you are before then there is no OBC but the final amount due is reduced. If after then you can check for the OBC on your documents.

 

This is after my final payment. My cruise is paid in full. They have helped in the past but lately, they have been HORRIBLE. I spoke to someone tonight by the name of Kenya and she was so horrible, I just finished writing Carnival a letter. As paying customers, I feel we are not asking for a lot. It's small things to keep a customer happy but these reps don't get it for some reason. Some go out of their way to help you and some just don't give a crap.

If that is how you feel, why do you continue to cruise with them. Lots of alternate choices.

 

I took a 6 year break from them because of the poor customer service in the past. I hate complaining and usually just brush things off but I decided to give them another shot and once again they are failing.

I recently had a price drop and saw where they lowered my price but my account does not show my OBC. I called Carnival and was told it usually takes a few days before it's posted. It this true? If I'm seeing they made the adjustment, don't you think I should see my OBC as well? I'm so sick of Carnival with their BS and these rules and reps have very poor customer service.

Another question - I've not heard back. When I submitted the form, I didn't get a confirmation email. Should I have? Should I be worried that it didn't go through, and that's why I've not heard back?

 

As much as I love Carnival, they are getting ridiculous with all these rules. It don't take but a second over the phone to make a change but they want you to submit a form that they now take FOREVER to process. I call and fuss until they adjust what I want over the phone. Another thing, it seems like I know more than their reps that's answering the phone. They ALWAYS place you on hold while they talk to someone else.

The date would be needed to say how good of a deal. ;)

 

 

 

Enjoy your time in Fl. Don't forget to call the pickup location to reconfirm the reservation.

 

 

May 29th and returning May 30th [emoji2]

I was able to book a full size SUV for $51 on Priceline. I think it's a steal of a deal. I'm picking up from National at FLL and returning it to MIA airport since we will be staying across the road from the airport. Can't wait

[quote name='iconoclast']That's an interesting question as I've heard that they remind you board to visit shore excursions so you can choose your cabana on Half Moon Cay (I have one booked the first week of May.) I just assumed it would already be open, but if I have to plan on a line...[/QUOTE]


I'm going to HMC at the end of May and have a cabana also that's why I'm trying to be one of the first to board and go to the excursion desk lol

:confused: I can't remember if it's open soon as boarding begin or some time after. Can someone help out? Thanks

You did good! I've had one trundle and I hope I never have another. Not good and always in the way.

 

I'm sooooo glad I was able to get a room changed for them. This room is for my mom, sister and aunt.