I was supposed to fly 3 times last year. 1 cancelled, 1 slight delay and 1 on time. SWA, DAL and DAL. SWA cancelled my flight about 3 hours before I had to leave to drive to the airport. No alternatives offered to get me to my destination because they had none for 3 days. On our last flight we sat in the terminal (FFL) by folks who were still trying to get out from their cancelled flight the day before.