When we checked in, they asked if mom was going to make it and we said no. When we got our cards to our rooms, they gave her a card. It worked to open the door, but we tried to see if we could get her free water and it wouldn’t work, the third passenger refund actually went to my credit card. I don’t know if it was because I was primary on the room? And my dad was the first listing on the other room and his spot is the one that my brother took in response to the question on the earlier post , We have not been charged anything else to my knowledge.