Like so many others, when our ship anchored in Cabo, we wandered off the tender boat, through the gauntlet of people offering different tours, and around the marina, until we found the person through whom we wanted to book our whale watching tour. (When in Rome, right?) The gentleman was very nice and walked us back to the place where the tour company was located. There, we met another exceptionally nice gentleman. I thought he would be our boat captain, but boy was I wrong. The time came to board our boat, and we all excitedly made our way down the ramp and onto the boat. Right away, it became clear that the boat was going to be very crowded, and families were trying to figure out seating. In the confusion of things, I got separated from my boyfriend. I started to turn around to head back to sit with him, and suddenly felt someone push me from behind, and say, "keep moving, lady". I was pretty shocked, but didn't want to cause a scene, so just did what had to do to get out of the way and circle back to where my boyfriend was and grab a seat. Turns out the rude guy was the boat captain. Yikes. And now we were taking off before everyone had lifejackets. Double yikes. For a few moments, it was unclear as to whether there were even enough life jackets for everyone on the boat, but eventually enough were found. Seats, however were another story. When we left the dock, there were exactly zero extra seats. Then we stopped at the beaches and took on additional passengers. These folks had nowhere to sit (which wouldn't matter eventually anyway). Once we passed the infamous arch, the captain kicked up the speed and we started to get splashed a little. Ok, no big deal. Absolutely to be expected on a boat ride in the ocean. But then he really cranked the speed up and to make a long story short - we were all entirely soaked and miserable. Not just a little wet. Not just a little uncomfortable. But we were all as wet as if we had just taken a shower and the water kept pouring in on us - sometimes smacking different passengers in the face. Most of us had come prepared with jackets and water shoes, but we would have needed wetsuits to be comfortable for this excursion. I felt most sorry for those with little kids. The couple beside of me had two little girls that were probably 3 and 4 years old and one of them cried during most of the trip. All of the passengers were standing, huddled together in the middle of the boat, in attempt to not be showered quite as much. That resulted in people being thrown back and forth into each other, as the boat bounced over the waves. We all continued to be soaked and thrown around for the next hour. Of course, I don't expect to go out in a boat & stay bone dry with no movement, but what we experienced can not be the norm, or no one would willingly take this trip. When we FINALLY made it back to the dock, the captain uttered his first words of the trip... to ask for tips. While doing so, he was standing on the seats, and reached down and grabbed the ponytail of braids of a young lady who was on board and sort of shook it. I guess he thought it was playful, but it was weird and incredibly disrespectful. This poor girl was livid. She was trying her best to keep her cool, and just wanted off of that boat - like all of us at that point. What we had hoped would be a memorable - perhaps once in a lifetime - experience, was really just a bad memory. Of course, it's sort of laughable now, but I worry that those with young children or medical problems, etc., could find themselves in some real difficulty if stuck in a similar situation. I hope you all have much better luck than we did!