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Everything posted by bogofman

  1. found this in the terms regarding changing UK bookings, does not say its only for ship changes, and could include moving to another room on existing ship and make savings if cost has gone down? 1.12 CAN I MAKE CHANGES TO MY BOOKING AFTER IT HAS BEEN CONFIRMED? Should you wish to make any changes to your confirmed holiday, you must notify us in writing as soon as possible. Whilst we will endeavour to assist you, we cannot guarantee we will be able to meet any such request. For guests wishing to make a significant amendment to their booking outside of 56 days from departure, such as changing the ship, sail date, flights or brand, please note that a booking transfer fee is applicable. Please note that any amendments for hotels, transfers and flights may result in the loss of the amount that was collected at the time of booking for these additional components. The transfer fee is £75 per guest which is limited to the first two guests on a booking, therefore any additional guests on the booking will not be charged as well. Please note, the transfer fee is a non-refundable amount, which will be included in any cancellation charges as detailed in section 1.11 above. Please note that guests who are Elite and above within our Captains Club loyalty scheme are entitled to one free change per booking. Please note that your booking will be re-priced in-line with the up-to-date business and price rules and a new confirmation invoice will be issued. For all changes that we consider to be minor changes (such as change of stateroom or name changes on an existing booking by way of example only), outside of 56 days from departure (such as change of stateroom or name changes on an existing booking), an amendment fee of £35 per guest per booking will be payable together with any costs incurred by ourselves and any costs or charges incurred or imposed by any of our suppliers. Please note, the amendment fee is a non-refundable amount, which will be included in any cancellation charges as detailed in section 1.11 above. Passengers should note that suppliers may not allow name changes and that the booking may need to be cancelled and rebooked. Notwithstanding, for any changes, the rebooking will always be subject to flight availability and to payment of any charges imposed by the supplier which may, in some cases, be the full cost of the ticket. Given that the transfer and amendment fees are both non-refundable, we would recommend that these amounts are collected from the guest at the time the changes are made, as they will be charged to the booking as part of any cancellation. If you request a change within 56 days of departure, this may be treated as a cancellation of your original booking and cancellation charges as set out in these terms and conditions will be payable (see section 1.11 above). The changed arrangements will then be treated as a new booking. If you or any of persons travelling with you is prevented from taking the holiday, such as due to medical reasons, you/they may give your/their place on the booking to someone else (suggested by you). In this situation, providing we are given not less than 7 days’ notice in writing of your wish to make the change, we will permit the name change. The airline and flight routing may differ from the original assignment due to this name change. You must produce documentary proof of the reason for the transfer of your/their booking with the request (e.g. a letter from a doctor etc.). Both the person who was originally due to take the holiday and the person who actually does so, must make sure that the administration fee and any charges/costs (see below) as well as any amount which is still due to be paid for the holiday, is paid in full before the change will be made. Changes to Celebrity Cruise & Stay packages are more restrictive that those of a standard fly cruise booking. See section 1.7 above for more details.
  2. I didn't know that, are you saying it's possible to get a price drop without losing our deposit, (we are booked under uk terms) since we are elite, if that is the case I've not seen that in any documents. In the past we gave lost deposit to change and make saving,
  3. When I saw they had changed the Web site for bookings it gets directed to the .com site, I hoped the captains club discount would automatically be applied. For next category upgrade, but no such luck, so why book online if we still have to phone up the captains club to get a cabin upgrade. The site itself is OK and easy to navigate, but the category pricing is missing and it's not easy to find cabins in the price range without alot of searching
  4. been waiting for the new offer, however its worse than before, same price no inc grats, just an extra $100 OBC , this is a lot less than free grats, shall still wait to see if the price drops
  5. would like to cruise these destinations , however the pricing is very high and most cabins already booked so far out. its a pity that these cruises don't sail more often.
  6. Unless you are travelling with Kids i would avoid any cruise leaving Southampton during the 6 weeks of the school break ( end of july to end of August for England and two weeks earlier for Scotland) and maybe two weeks before and after those dates. otherwise the cruise will be completely different to what you get outside those dates. we have cruise during those dates from European Ports, such as Barcelona, Venice and Rome. There are European kids on board and some UK but not in the number that can be experienced from Southampton. We always had a good experience on those cruises. maybe not understanding their language ( leaving European port) makes them seem better behaved🙃
  7. We were also on thus cruise and never had any issues getting a drink in the bars, or even the outdoor bars on sea days, I think there were many servers in the pub on the prom and many bar staff else where, loved being able to use diamond drinks in the bars as well as the lounge. The guys in the lounge were very good, I did always go to the bar since we mostly sat out side
  8. Do they not mix drinks in the lounge any longer?, We have been sailing celebrity recently, but previously was able to get a cosmo, I see Baileys is no longer on the list
  9. Is espn and espn2 available on indy during the european season? Particularly interested in seeing the British Gp Do the have it on in the sports bar? Big screen? Was on celebrity reflection last year during the world cup (soccer) and it was shown on the big screen on the lawn
  10. Probably influenced by where you live, We are from the UK and choose if possible 14 night cruises with lots of different ports, Trying to go on a different itinarey each time. I'd say we book itinarey, ship, price, but that does not mean at any price.
  11. train, bus, ferry site https://www.translink.ca/Fares-and-Passes.aspx we used the tap and pay option , in our case used our phones with google pay, you could use credit card, no need to buy tickets etc. can move between train/bus and ferry in 90 minutes and counts as 1 fare in the zone being used. caught the sky train to down town and then a bus to our hotel for price of the train used throughout our stay, went across to the suspension bridge and grouse mountain on the train/bus/ferry and back, all very easy. caught the train to the pier as well, only a short walk with the cases at the end to the pier.
  12. My theory is that since drink packages have been given (included) so a lot of people have them, the last thing that Royal would want to do is encourage people to use them by asking if they want a drink, make it as difficult as possible to obtain a drink. our next cruise on the 13th we don't have the included drinks, Booked after it was taken away, since the price was way too high before we will pay as we go, and if there are no servers, will be drinking less.
  13. Have always ended up better than the bottom category OK if you don't mind where you will end up
  14. The compass suggests the band is sea surfers, Does not sound like the music in the star lounge will be as we had b4, 60's and 70's rock music to finish the night off 😢
  15. Does that include using the 3 drink vouchers in the pub? What bottled bears can be ordered?, cans of Guiness? Or only in the DL Do they have Baileys? Or is it Aldi special ? In DL We have only been onboard on transatlantic and the number of D and above was huge Really good atmosphere in the over flow areas, We are onboard on 13th July , I'm sure we will notice a few changes since we have not sailed royal for a few years (celebrity have priced us out this year) What is the house band, in the past we have enjoyed Rock the boat, but I think they are in OZ with Joff?
  16. the flyer suggests that the drinks are available from all bars and not just the lounge, there is no mention of the 3 drinks on the card to use outside of the lounge, Is the 3 drink limit still in place or would it be more? as in the lounge over the the 3.5 hour period?
  17. We are taking a RCL cruise in July our first for a while, ( been cruising with Celebrity) The online check in now allows us to upload photos, do they use this for or will we still have photos taken at the port? for some time they ask for the payment details on line for the onboard purchases but still take it again at the port, why is that? I'm wondering if the check in at the port is any quicker? was the door access on indy upgraded with the recent overall? and use touch rather than dip access? do they use WOW bands? or have they now been done away with even on the newer ships?
  18. Thanks for the reply's that's confirmation that makes the offer more appealing i was expecting only 1 device to connect with the way its worded, they should clarify the offer to remove confusion.
  19. the current offer of wifi included in the price is for 1 device in a cabin. does that mean 1 device at a time, or 1 device total i.e if logout device 1 can a second device then login. but not both at the same time. how fast is the wifi, would it be possible to stream TV? or is it email and basic internet only
  20. only bought a couple on each time , not a case
  21. Is smoking still banned inside of INDY and i assume other ships that homeport in Southampton for the summer season. When we have sailed before it was not allowed in the casino when doing med cruises out of southampton. ( been sailing celebrity a lot recently so used to no smoke in doors)
  22. Thanks for your reply does that mean Royal via the web site or phone need two vouchers with a max of £510 per couple, or would they accept one voucher over £510 per couple is it best to split our points into two separate vouchers when creating on tesco site?
  23. i thought the D discount was to move upto the next level balcony for the same as the lower level eg book a 1B and pay 2B price has that now changed? (edited just had a thought this could be Celebrity rules i'm confusing) Bob , do you know if these discounts are automatically available booking online or do we need to ring up to get them. i booked guarantees recently and was not eligible
  24. I have never been stopped bringing on soda or even beer cans onboard at Port stops they only seem interested in spirits or wine
  25. Does the diamond event on indy overflow into olive or twist on Mediteranian cruises? Only been on her on transatlantic crossings and it's overflowed or been held in the pyramid lounge
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