travelingts

Perhaps I spoke too soon. Didn't work for husband's account. Found out his contact email had been deleted in his original account. This isn't the first time this has happened for him. So now he has duplicate member numbers. My PVP said Princess IT is well aware of the issue and working at resolving it. Very disappointing their travel specials aren't. I have empathy for those who are cruising shortly. Fortunately we have nothing on the books with Princess, so there's no urgency for us. And, frustrating as it is, I'm filing this at the bottom of my First World Issues list. Heads up, PCL headquarters, in Santa Clarita is installing a new phone system in a few days! 🤞

THANK YOU! THANK YOU! THANK YOU! After 3 very frustrating days of talking with multiple "Cruise Vacation Planners", I decided to look on Cruise Critic to see if others were having this issue. I found this thread and read Pink-belle's post, following her steps, and making sure everything but my login and PW were new and met the criteria. Bingo! I was reunited with my PCL account. Again, when creating the new account, the ONLY things I changed was the login name (prior it was my email) and password. It was all there - my member # , Cruise history, Future Cruise Credits and onboard credits. FYI, prior to this I was using my contact email for my login, but my PW met the criteria. Again, Thank You. Now, can someone help me remember the new info?🤣