I was just on the Reflection and can honestly say that being in a concierge room was worth it. We got to the port at 11:30 am and went straight through the concierge line to get our passes. We then were guided to go up the escalator and onto the ship not stopping in a room with the other passengers. WoW. Then we went right to the concierge lunch in the dining room where we were the first to taste the great food we were going to eat without lineups in the buffet.
After eating in a calm area (without our luggage by our side) we heard the announcement the rooms were ready. The room was great and our room service person came in to see if everything was okay and was there anything else we needed. We asked for ice, fruit and new pillows. They were there within an hour. I noticed a note on the bed from the concierge staff saying any issues
to see her on the 8th floor.
We booked a future cruise and wanted to call our TA to see if we could flip the cruise to them the third day in the cruise. We went to the desk and used their phone to get the ball rolling. This made the cruise less stressful. They even called us to make sure we had everything we needed and to call for anything.
The daily canapes were always an experience, but my wife enjoyed most of them. The foot stools on our balcony were a bonus.
This is what changed our feelings. The extra 2 points per day for Captains Club does not hurt either.