Sprocket

Just now, gerig said:

Please clarify the $150 spa perk is that for you and your guest of just for you.  

We’ve each gotten one and put it towards a hot stone massage.  Solo cruises I usually opt for a mani/pedi.

6 minutes ago, Palo4911 said:

Yes!!! This helps immensely :0)

This is exactly what I was hoping to find out...I will make my parking reservation now.  I hope you know how much relief your post has given me!  Thank you so much...

You’re very welcome.  Prestige cruises are awesome  I’ve met some really nice people and if you chose dinner with the host it’s always a fun experience with excellent wines and service.

This is the email I received from my Executive host. 

 

• Parking

If you are driving to the port yourself, we will reimburse you for parking at the port for the full cruise length. Please bring your receipt with you to the casino on embarkation day to receive your cash.

• Flying in and out

We will provide you complimentary transportation for up to 2 guests in an executive sedan, you will be picked up on the date when the cruise will depart from the hotel or airport and on the date the ship will return to the home port from the ship to the airport or hotel.

If you select this option, we will reach out to the phone number provided with more details.

2. Select your package by completing the survey. Details about each package can be found below:

• BASK: Go all in on relaxation with a spa treatment valued at up to $150, five chances to scratch and win, plus dinner with your Executive Casino Host.

   

• TREK: Bet on excitement with an onshore jaunt valued at up to $150, a chance to make a Deal… or No Deal, and a photo package to remember it all.

   

On embarkation day, visit your Executive Host in the casino for more information about your suit selection.

Absolutely make a parking reservation and prepay that way you will have your paid receipt to take to the casino.

34 minutes ago, Palo4911 said:

Thanks for your input…As I mentioned in my last post, calling Princess did give me the same info about getting reimbursed, so they actually were helpful!
As far as being patient, waiting on a phone call to verify that you will have a spot to park on the day you embark, I feel, is pushing it a bit…do we reserve a spot in advance, only to finally receive a call saying that we have a paid spot waiting for us? This is where the anxiety starts 😊

Maybe this will help.FYI they will not prepay your parking.

• Parking

If you are driving to the port yourself, we will reimburse you for parking at the port for the full cruise length. Please bring your receipt with you to the casino on embarkation day to receive your cash.

20 minutes ago, Sprocket said:

The hosts are just disembarking today from the second Diamond Prestige cruise.  I was on the first week and they were incredibly busy and all the Executive hosts were onboard the Sky then the Caribbean Princess.

 

The Executive hosts are the only ones who deal with the arrangements for the Prestige cruises calling Princess or your PVP will not speed up their process.  if you’re self parking just bring your receipt on board with you for reimbursement.

 

They will contact you in plenty of time to ask which perk you want and for Moveo to set up your transportation if using the car service.  Takes 2 minutes to give them your flight info.

 

Please be patient they haven’t forgotten you.

 

Sorry the Caribbean Princess is back in FLL March 17th so I’m sure you will be contacted soon.

 

The hosts are just disembarking today from the second Diamond Prestige cruise.  I was on the first week and they were incredibly busy and all the Executive hosts were onboard the Sky then the Caribbean Princess.

The Executive hosts are the only ones who deal with the arrangements for the Prestige cruises calling Princess or your PVP will not speed up their process.  if you’re self parking just bring your receipt on board with you for reimbursement.

They will contact you in plenty of time to ask which perk you want and for Moveo to set up your transportation if using the car service.  Takes 2 minutes to give them your flight info.

Please be patient they haven’t forgotten you.

1 minute ago, Globaler said:

By playing less does that seem to hurt your offers? 

I guess I should qualify that, I spend less time in a session but will go back more than once.

1 hour ago, Globaler said:

Curious on the Prestige cruises, do you gamble more then you normally do on a regular cruise?

Usually less, the casino is incredibly busy and can be difficult to get on a machine.  The smoke in there can be pretty bad and it seems all the machines I like to play are in the smoking section,  I can only stay in that area so long then I am gone.

Been on 5 cruises all with Princess Plus since they started shipping them to Canada and never been charged for them.  If you go all the way to the end it will show $0

Just got off the Sky Princess on March 9th.  Think this was my 3rd Prestige cruise in a year.  Your Executive casino host will email you and everything is done through her, from the car service/parking to which package you prefer last time she even sent a separate survey which was kinda weird but ok.  And on the cruises my husband was with me he was also included in the dinner with the host.

I received emails from Moveo  to give them flight details and pick up time for the return trip.  Although it states they will meet you at baggage claim that has not been my experience likely due to  airport regulations regarding unattended vehicles.  They asked me to pick up my bags and call them with the number above the door where I exited from.

The driver did call me almost as soon as the wheels touched down but with all the plane chatter I basically told him I'd call as soon as I was off the plane.  They are very prompt and professional.

Had a great cruise and am busy planning my next one, have fun!!

8 minutes ago, Lady Arwen said:

 My niece was onboard HAL Eurodam 5 years ago and met a young man who was one of the entertainment staff.  She was 27 and he 28.  They hit it off and became friends during the cruise.  They corresponded by email until his contract was completed.  My niece met him at his home in Amsterdam and they had a brief affair.  
Both are married to other people now but they remain friends.  She remembers her time onboard as one of the most exciting things she has ever experienced.  It would be a shame if fraternization  between consenting adults was not permitted.

My former sister-in-law (they were already divorced) went on a Princess cruise with her parents and ended up marrying her cabin steward.  No idea if they're still married but it probably happens more than we know.

3 hours ago, Thrak said:

 

Be sure to wear the seat belt...

Nah I like to live dangerously, booked the exit row lol.  But it’s on the aisle so hoping it’s all good.

Alaska Air resumed grounded flights end of January.  I am booked on a Max9 tomorrow in fact.

We were on the Discovery Hawaii cruise in December and had no problem getting gelato or the desserts that are included in the Plus package.  Weird that they said no.

I always order the rib eye in the CG and have learned to ask for it blackened and medium well, comes out perfect!

Would placing a towel over that area and securing it with the clips that people use to save loungers work I wonder?

I'll be on the Sky in a few weeks, I'll try and remember to see if that will work.

Thanks for the heads up!

2 hours ago, sns1 said:

We have the plus package and we are elite.   This cruise is the 14 day Caribbean circle on March 9th.  The only way to book it was a 14 day cruise.   We received $250 OBC when we submitted for our shareholder credit.   That is what made me question two minibars.

After the first 7 days does it return to FLL?  If no then you will get the one set up, if yes its considered 2 segments and then 2 setups.

At least that was my experience on the 20 night Enchanted Princess.

I know you said you’re done but have you tried the chat function?  I’ve had some success with different issues there.

We are in Canada and it’s about 6 days from the time we get the email saying they have been shipped until they are in my mailbox.  And they can be ordered up until 13 days before your cruise.  

You’re completed everything in the app, accepted the terms and conditions and entered your CC number and everything but your medallion has a green checkmark?

Did you take it out of the box?  I guess you've checked your purse, make up bag, suitcase, top of the fridge lol?  

It will probably be somewhere "safe" and you'll stumble on it before you go.

Bottles or cans no draft beer I imagine the kegs would be an issue on board.

No way would we use the Princess shuttle.  The Uber will pick you up right at your hotel and take you directly to the ship.

Just looking at the pictures posted above makes me wonder why people subject themselves to that when its so easy to call an Uber and go.

When I inquired about taking pizza out from Alfredo's I was told no.  Even less likely now IMO that its 3 courses with Premier.

6 minutes ago, Kabuki12 said:

Good advice.  The other person that had problems with this went around and around with loyalty and customer relations for four days.  His PVP finally straightened it out.  I can't find his post.

 

If the loyalty manager remains confused and refuses to give me elite benefits tomorrow, I'm just going to let it go.  I can't spend four days beating my head against a wall and let it ruin my cruise.  It's not worth it.  I get the feeling that she thinks that I am a travel agent and am trying to pull one over on her. She wasn't exactly the warm friendly type and there was no apology for the hassle.   I'll just put a detailed statement my review so that maybe they can fix the glitch in the system.

When I went to Platinum from Ruby on a B2B guest services gave me a new sticker but maybe that has changed.  I see no logical reason that you would be ineligible even if you were a travel agent.  Do you have your Summary for your next cruise it should tell you on there how it was booked?

And I hate to even put this out there but your cruise is still active?  For a while the casino department was notorious for not paying their portion and people myself included had their cruises cancelled.

.

9 minutes ago, Kabuki12 said:

I hope that that's all it is.  Guest services will not give me an elite sticker.  They said that loyalty had to do the status change.

This really should not be an issue, people level up all the time on the ships.  Patience is key here I think honestly so just wait until your cruise is completed then see about updating to Elite level.

Log into the website and look at your cruises sailed.  It should show 2 credits for the cruise you are currently on, and 2 for your next cruise if booked separately. It won’t actually update until you complete the one you’re currently on.

Part of the issue could be that your medallion will be active for both cruises so I’d make a trip to guest services tomorrow after you’ve done the in transit portion and ask for a sticker that shows your Elite status.  
The system probably just needs time to update.

It was almost a week before I received the second email, just a few questions to answer and I received confirmation it was applied shortly after.

They represent many different companies so I’m guessing that’s why the process has changed.