So where is the CL located? I dont see it on the deck plans. Thanks. quote=bobmacliberty;55385926]The Suite Life - The Concierge Lounge One of the top 2 things that we enjoyed about being in a suite, other than the cabin itself, was the Concierge Club/Lounge. The CL was very nice with a decent sized area for seating indoors and a few tables outdoors. There was a food area for breakfast items and happy hour hors d'ouevres (mix of hot, cold, and sweets) plus a nice coffee machine for espressos, cappuccinos, etc, There is also a bar area with about 10 bar stools and a few cocktail tables. I've heard people talk about how much they like the lounge (other than the crowds) but I never quite understood why (other than the free drinks). We used the lounge for coffee during the day and for happy hour each evening. On this cruise, happy hour was from 4:30-8:00. The Concierge on the cruise was Willie, and he was always friendly and helpful. The bartenders were Kenton and Anebel, and they were both great. They both quickly learned what we liked to drink, kept our glasses full, and were great to talk to. On the first night in the lounge we met several couples and really enjoyed talking to them each night (even though one of them was a Michigan fan ;p). We met more people every night, all with interesting stories to tell. Everyone that we talked to was friendly...even the Pinnacles. :D We got there a little late one evening and one of the couples had saved seats for us. DW and I are still relatively new to cruising, and still get off the ship in every port. The people that we talked to had all been to every Caribbean port so many times, that they rarely get off the ship anymore. They just sit by the pool or find a quiet place to read. That concept is still a little foreign to me but maybe when I've cruised as much as they have, I'll think the same way. One couple currently has 20 cruises booked...also a concept that is foreign to me. I think that everyone we met was either D+ or Pinnacle, who have access to both the CL and the Diamond Lounge. I don't think we actually met other people staying in a suite. When I asked why they used the CL rather than the DL, they said that they preferred the CL to the DL on the Serenade. I could not access the DL with my gold card (I tried), so I can't compare the two. From the outside, the DL still looks a little like a temporary structure with the wall that they built to separate part of the original Viking Crown lounge area into the DL. I'd guess that the bar inside the DL was therefore not as nice as the bar that was designed into the CL from day one. Maybe others who have access to both can chime in with their preferences on Serenade and why. We enjoyed wine, beer, bottled water, and simple mixed drinks during the week. We were able to take drinks with us when we left for dinner or for a show. I did watch Kenton and Anebel make more complicated Long Island Iced Teas and martinis (lots of Chocolate Martinis), but no blended drinks. The CL was relatively quiet on this cruise. There were almost always seats available. Maybe if it were more crowded they wouldn't be willing to spend more time on more complicated drinks?? Kenton did tell us that there were fewer than normal D+/Pinnacles on this particular cruise. This was originally a 10 day cruise, as the Serenade usually alternates between 11 day and 10 day cruises. The originally 10 day cruise was cancelled and became the 5 day cruise that we were on, with a 5 day charter cruise right after us. We were told that many experienced cruisers do B2Bs (or B2B2Bs) on the Serenade with the 11 and 10 nighters, so switching to a shorter 5 day cruise may have caused many of them to reschedule. Kenton did tell us that we had 3 drinks loaded onto our seapass cards to use at any bar, including the MDR but not room service, during happy hour. I think he may have assumed that we were Diamond or higher. We tried getting one of those drinks during dinner in the MDR but were told that benefit does not apply to suite guests. Diamonds and up get that benefit, but suite guests only get free drinks in the CL. The Concierge Lounge was definitely an enjoyable suite benefit.