Dreamcruise27

Check your sailings to see if your cruise qualifies!
 

3rd and 4th guest in same stateroom sail for free (just pay taxes and fees)

Just saved $2400 for my upcoming cruise. Time to book another one with my savings 😂

3 minutes ago, YOW-613 said:

Thank you thank you thank you PUP Gods!

This was the 5 points I was missing to get to Elite! 

Perfect time for my next cruise next week!

 

Got mine too! I’m one point away from Elite now 👍🏼

Stay warm today!

Signed, fellow Ottawa resident shivering today

4 minutes ago, YOW-613 said:

 

Same, Canada and I am 5 points from Elite. I really really need those points to post lol

 

Same as the others, I can see them in the history, but the total number of points hasn't updated. 

 

Edit, confirmed, still 295

Darn… I don’t even see them in my history. I’m checking to see if they show up in my family’s history because I added all our numbers to watch and I wonder if they caused a glitch?

I watched it twice to make sure I got the points 😂

I wonder if I don’t have my points yet because we are in Canada… any non-Americans receive their points yet? 
 

I’ve been having issues with the website staying in “visiting from Canada” mode so hoping it is just an IT issue and I’ll be given the points soon. 6 points shy of becoming Elite before our next cruise so i REALLY need this and hopefully another opportunity for one point soon!!

10 minutes ago, Rustyman said:

We’ve always had the Premium package but booked an “extra holiday in August last year on the Silhouette, are Elite and soon to be Elite + so decided to try the free drinks with no package.

On day one we had booked Murano so bought a bottle of wine with dinner, $40 after Elite discount. Every other night we hit the bars from 5-7 and drank beers, G and T’s and cocktails, me Manhattans and my wife Cosmopolitans. Just before 7 ordered glasses of Merlot for dinner, they were palatable. By the way we also took 2 bottles of wine each on board at embarkation in our carry on luggage with no problem, these were available as extra drinks when we fancied.

we left the ship after a 13 night cruise with a $40 bill. Now that sounds as if we were skimping but we really didn’t, what the front loading does though is send you to bed earlier than May be the case. A wee tip for anyone taking full advantage of the Elite drinks is to remember you can order drinks in the 2 hour window and take them to your room for later consumption.

We have upcoming cruises booked and have Premium Packages booked for them as of course there are no time restrictions but if you don’t want to splash the cash then Elite drinking is perfectly doable and to be honest was quite good fun.

May I ask what drinks are available to be taken from Elite hour? For example, is there a limit on how many bottles of water we can request?

We just got off 14 nights on the Silhouette and I can’t say enough amazing things about the kids club. The first was a 4 nights cruise, which had 44 kids ages 0-17 and the second was a 10 nights cruise, which had 22 kids ages 0-12. Depending on the number of kids in each age group, they will combine them. My 3yo was with my 8yo at all times.

We had gotten off the Disney Dream before boarding the Silhouette and while my kids loved the Disney kids club (due to the Disney experience aspect) they LOVED the Celebrity kids club experience more. The activities were well planned and the staff really got to know them well (remembered their names, what they liked to do etc)

Solstice has two outdoor pools: one is the “family pool” which is 3ft-4ft deep. We did Alaska on Solstice in 2017 and Hawaii in 2018 when our son was 2. Had a great time!

If your kids don’t need all the bells and whistles, Celebrity is a great cruise line for families 🙂

Hello, 

Concierge guarantee is now cheaper than the veranda guarantee that I have booked. I am past final payment.

i know in the past I was able to change categories as long as it was more expensive. Is this still the case? Has anyone been able to change categories after final payment if the price is LOWER than your booked category?

TIA!

32 minutes ago, 39august said:

1. yes  2. yes. It's all a la carte. 3. no fixed menu 4. yes 5. same

Thank you for answering!

Hello,

Hoping someone can answer my questions 🙂

1. If you have a drink package, can you sit and just order drinks? Are they covered (up to the allowable amount)?

2. My husband, kids and I will have the dining package but my sister will not. Can she still sit with us and order a la carte?

3. With the dining package, do you have to order the fixed menu? (On Silhouette)

4. Can my children order food to go using their dining package even if we (the adults) don’t dine with them? Reason is because hubby and I want to dine at Murano one of the nights for a date night 🥰 

5. Is there a separate children’s menu or do my kiddos get to order the same as adults?

Thanks again for your assistance!

Did the drink packages/internet/excursions go on sale?

I’m sorry to say this happened to me as well months ago. It took weeks to sort out and executive office had to get involved. All the payments/FCC/OBV have now been applied but none of my current invoices show that I have the all inclusive perks. I am hoping and praying everything is ok on their end and I won’t be at guest services all night to try and sort this out.

Flying seems to be so stressful these days!
 

Can you share your recent experiences booking through Celebrity? 
 

Specifically, in the FAQ, it states:

“If the flight gets cancelled or delayed and Celebrity Cruises is unable to get the guest to the ship, we will offer a Future Cruise Credit and refund the cost of the flight.”

I would like to know if you or anyone have had any issues having them honor this policy.

Thank you!

Is this a new policy?

It happened to me when I changed my booking to a new sail date and I called them and they reapplied it… this was about a month ago. 

12 hours ago, Shadow9612 said:

I may be misunderstanding, but wouldn't you want to call now and take advantage of any current price reduction in case the prices go back up in the future?

Yes, I will call to get the price reductions before final payment.
 

I meant that I will give them a call after final payment and request that a new FCC be provided so that I don’t end up requesting it after every price reduction.

2 minutes ago, NorthStarStateCruiser said:

It's not automatic. You have to call in to get that processed.

Thank you. Will give them a call after final payment in case there are further reductions…

1 hour ago, NorthStarStateCruiser said:

Is this a hypothetical question or do you have an active booking with this scenario?

 

Theoretically, you should be able to obtain a "refund" FCC with the same expiration date of the original FCC. This is assuming you paid the full amount in FCC funds prior to final payment and the final payment deadline has not passed. After final payment, price adjustments are not honored.

Thank you. It is an active booking that this has happened to. I was wondering if I needed to do anything or if the negative amount will automatically be issued as FCC 

Anyone use their FCC to pay for the cruise in full, but applied price reductions which has now resulted in a negative balance?

Will they issue a new FCC for the negative balance? Or will it be converted to OBC?

TIA!

Same thing happens to me RIGHT after I changed our dining from anytime dining to early sitting. Funny enough, I made the change to 2 other staterooms for the same cruise and there were no issues. I called Celebrity and they confirmed that all discount codes and OBC was dropped from the booking.

From now on, I will never make or add changes to the booking online! 

Hello,

I was advised that it is $20USD plus 20% gratuity per day to upgrade the package onboard and that I can request my captain’s club discount. I thought in order to get the discount applied, I have to do it before we sail? Please advise and I will call back if I need to…

Thank you!

As a family with young kids who prefer Celebrity ships, this is fantastic news because we were sailing with RC exclusively because of Cococay! We LOVE that there are so many choices of beaches and a pool (without having to pay) and the food options are great. Once the adults-only section is open, I’m sure it will be a favourite among Celebrity cruisers too 🥰

As a RCI investor, I think this is fantastic news because it will encourage other families like mine to sail on Celebrity. We don’t like “amusement park” ships and prefer to stick with one brand due to loyalty status. 

1 minute ago, Tennant said:

If you don't mind my asking - what was your sleeping arrangement? Our kids are the same age. Thanks!

We haven’t sailed yet but I booked hubby and I in a 4 person balcony room so everyone will sleep in the balcony room and the inside room will be our closet and bathroom 😂

Unlike Royal, Celebrity doesn’t charge more for the 3/4 passenger cabins so there is no price difference if there is only 2 passengers booked 👍🏼 I believe they allow this as long as there is availability 

15 minutes ago, Tennant said:

Yes, you can definitely do that but you will be paying a lot more than the all included rate. It also bothers me that hey are charging the same price in the all included rate for children with the zero proof package.  

 

I was hoping someone had success with escalating the matter to a manager.  I understand why they would not remove it for adult 3rd and 4th passengers but not for small children.

Unfortunately, I was told no by everyone I spoke to.

I ended up booking a balcony room with the AI for myself and hubby and kids across the hall in an inside with the cruise only rate (age 7 and 3). This still worked out cheaper than 4 in a cabin with AI. I also priced out booking 4 in a cabin (cruise only rate) and then adding drink pkg etc and that came up the highest.

At least with two cabins we will have two bathrooms which is a plus 👍🏼

37 minutes ago, Suzi66 said:

On the Eclipse in April they still had a package for regular photos.  It wasn't advertised at all, but you had to go to the photo desk every night where they had a green screen set up in a room behind the desk.
They had photographers that did the speciality dining rooms and then on chic nights in the MDR.
Luckily with our Elite discount the package only ended up costing us around $45 for the cruise (12 nights) as we didn't know what was happening for the first two nights and one night there were no photos at all because we were late leaving port, but we were also the only ones that had the package for the whole cruise so the photographers were happy when we turned up and they could have a chat with us.

Oh interesting!!! So there are no backdrops or photos done at ports anymore?

Hello, I only see an option for a private photo session. Does Celebrity still offer a package for regular photos? Do they still have photographers set up each night/roaming around the ship?

if you can let me know how much photos or packages were onboard, it’ll be much appreciated!

thank you!

Hello, are we able to go to the same restaurant for the 2 dinners that is included in this package? 

Is Le Petit Chef included as one of the choices?

Specifically for those who have sailed on the Silhouette: which restaurant do you recommend for lunch? Which restaurant for dinner? We are travelling with 2 kids 🙂
 

Thank you!