Just got off the July 9 from FLL to Labadee, Aruba, and Curaçao
(Was on Enchantment June 24 to Bermuda so I got to compare the current state of Royal from two completely different ships…)
check in: Allure- Super quick for us. We had a noon time and arrived at 11:50. Were able to use the suite line for security and only waited 10 minutes for actual check in. (Do everything you can BEFORE in the app! It saves time for everyone) walked on the ship at 12:05.
Enchantment: check in at Baltimore was a cluster. 15 minutes to get through security. Another 30 minutes waiting in a massive line. It took a solid hour to get on board.
Cabin: Allure- was nice. Our first experience in a Jr Suite. The upgraded toiletries in the shower were actually a nice perk. Cabin attendant was excellent and friendly. Only issue was that it’s a connecting room so we could hear everything next door. They sneezed, we said “bless you.” Thank goodness for white noise apps.
Enchantment- it was okay. Showing its age. We were not even sure who our cabin attendant was for about two days since he never introduced himself. He was okay, we had to ask for fresh drink glasses a couple times because he took them but didn’t replace them.
Ship: Allure is starting to show some age, but still looks great. We sailed on her 9 years ago. We enjoyed the boardwalk aft view and pool decks before they pile on the slides and other “amplifications” next spring.
Enchantment- I love this class ship but she needs some paint and love.
staff: I was really worried about this. The Enchantment in June was seriously understaffed (both of our waiters had their contracts “extended” for two months and were supposed to be home in June). Getting a drink from the bar took a solid 15 minutes each time.
The Allure was a different world. If there were staffing issues we didn’t see it. Every bar was fully staffed and the waiters were plentiful (except on Deck 4 in the comedy club and jazz club). I never waited more than a couple minutes to get served.
drink package: both ships have the “new” refill neon plastic cups.
Windjammer: We pretty much just eat there for breakfast and occasionally lunch. Just about everything was better at the Windjammer on Allure. Freshness, quality, taste , presentation. I noticed they only had one side of the WJ open on Allure most times. Two differences: the Enchantment had way better avocado toast AND I could NOT find the Berliner crème filled donuts ANYWHERE on Allure. The Allure was also way more staffed here- there were plenty of waiters offering to bring drinks and refills on Allure versus Enchantment. Also, Windjammer on Allure had a consistent supply of Coconut Ranger cookies (iykyk)
I can’t compare the main dining rooms because we really didn’t eat in the MDR on Allure, we ate at Coastal Kitchen or the specialty restaurants. Coastal Kitchen was awesome. Our service team on Enchantment was amazing (our waiter actually told us what meals NOT to get and was spot on every time) but they were definitely overworked and short staffed.
Entertainment: can’t really compare these two. There were phenomenal musicians on both ships. Allure just has so many more options. We did see Mama Mia- the cast/crew/orchestra were fantastic. The show itself… well, at least it wasn’t Cats.
In conclusion- We had a great time on both cruises. Both ships were full or close to it. But I would say they are definitely staffing the “flagships” of the line fully compared to the smaller ships right now.
I have several family members employed in the airlines and it is unfortunately the state of the travel industry right now- understaffed and overbooked and trying desperately to make up for the last two years. We still feel it’s a great vacation and value.