fkfad

Try using "Chat" on their website... I have been able to get through via Chat much faster than on the phone.

I found better (and cheaper) flights using the "Change Flight" link on FlightEase after having booked our flights several months ago. I was told that our original ticket costs would be fully refunded to us. Approximately how long does it take for this refund to show up on my credit card? I am curious due to the fact that when I check my documents, it shows the full fare of my previous purchase as a "Cancel Fee." This is a bit worrisome!