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About mamkmm2

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  1. Well the civil jury disagreed and we won the case. A particular breed of dog does make a difference because we were willing to make reasonable accommodation. The pertinent ADA stances are: *Individuals who have service animals are not exempt from local animal control or public health requirements. *Service animals are subject to local dog licensing and registration requirements. *Under the “direct threat” provisions of the ADA, local jurisdictions need to determine, on a case-by-case basis, whether a particular service animal can be excluded based on that particular animal. It is not nearly as cut and dry as people assume.
  2. With regard to animals in restaurants, emotional support animals are specifically excluded. And yes, even the ADA - though resistant - agree that the laws need to be made more specific at the federal level. In some states the laws state that a service animal must not only be individually trained but must wear a designation while they are working and it is only while they are working that ADA applies. Federal cases have upheld those requirements to be recognized as a working service dog.
  3. I understand the law because we've worked with the ADA and their lawyers many times over the years. I did not say that service animals are not allowed inside. I am saying that service animals and their handlers receive reasonable accommodations and only reasonable accommodations. And with regard to restaurants, a restaurant does not have to violate health codes to make the accommodation. If codes prevent animals from being within so many feet of food prep, open food stations, etc. then that is the way it is going to be. A business does not have to put their license in jeopardy to accommodate someone with a service animal, that is not reasonable accommodations. And yes, most restaurants accommodate service animals by having specific tables or areas of the restaurant so that their accommodation does not violate health codes or OSHA laws. Just like with housing ADA regs, a restaurant does not have to change the way tables, etc. are set up to prevent the animal from being stepped on or being a tripping hazard for employees. What a lot of people don't seem to understand is that just because you fall under the ADA does not mean that you don't have some accommodating to do and having reasonable expectations is one of them. One of the best examples that I've been given by a lawyer is the one with regard to public bathrooms. Businesses are required to have at least one stall in their bathrooms that is ADA compliant … usually called the handicap stall even if that isn't the best description. They are not required to have every stall ADA compliant. A reasonable accommodation would be to ask people to not use the handicap stall unless they need it. But if there is a line in the ladies room, everyone has to wait their turn. The person covered by ADA doesn't automatically get to jump to the head of the line though most people would try and do this out of courtesy, not because of requirement. A restaurant can accommodate someone covered by ADA by having a specific seating location that conforms to health and safety regs but they can't treat the customer discourteously, nor can the customer be unreasonable with regard to other customers and the business.
  4. I understand, but the business is allowed to determine what is a "reasonable accommodation." Health and safety codes are a huge deal in restaurants. They can lose their license to operate. While it is nice that they were able to accommodate you, and you were reasonable with your expectations by being out of traffic, not all people are aware the limitations of the ADA law and make demands they have no right to. We run into this a lot. One good example of this is with breeds of animals. The insurance we have on our properties stipulates that certain breeds are not covered by our policy. A tenant tried to take us to court because we would not accommodate her breed of service animal. The court sided with us. We did not have to put ourselves in jeopardy to accommodate her and her service animal. A good ADA lawyer will explain "reasonable accommodation" and the laws are quite clear on the subject. This also comes up a lot with "exotic breeds" of service animals. Just because a monkey is a service animal does not mean that I, as a landlord, have to accommodate that breed of service animal because our area has codes regarding exotic species.
  5. We've never had anything but anytime dining. We don't mind have different dining partners when we use the MDR as it keeps things interesting. We usually ask for a table for 2 anyway due to the fact the larger tables tend to take much longer to go from appetizer through dessert. Dinner is already a process that takes nearly 2 hours in the MDR, we've seen it take longer than that. We only go to the MDR on formal nights anyway. For us it is simply nerve wracking to want to see a show or performance and if the other people at the table aren't on the same schedule they can unintentionally cause us to be late because of how service runs. Everyone is different. We go on cruises for the itinerary. Other people go for the comradery, etc. Pick what best suits your personality and goals for the trip. If it doesn't work initially, you can alter it. You live, you learn.
  6. One time we found EZair to be the cheapest option. All other times we've been able to find better prices booking it ourselves. Either way you have to keep up with it yourselves to see if rates go down or not.
  7. We have to deal with the ADA issue a lot because we are landlords. Remember, the real issue here is "reasonable accommodations." The ADA does not require landlords to widen doors, put in permanent ramps, lower or raise counter heights, put in bathrooms fixtures, etc. As a landlord we do have to allow safe, temporary ramps that can be removed once a tenant leaves … at the cost of the tenant, not our cost. We do have to allow the tenant to install fixtures … but not at our cost and the tenant must return the unit to us with the original hardware and undamaged at the end of their lease. We do not have to widen doors, etc and the tenant must pay for any damage they do. They cannot install anything that is permanent without our permission and they have to pay for it and cannot remove it when they leave. We cannot ask them to prove their disability though most do through doctors notes at the very least. Also, the changes the tenant is allowed to make cannot be unsafe … they have to pass all municipal codes. So that temporary ramp has to be a real ramp and not just some jury rigged ramp a kid might use for jumping a skateboard. In other words … reasonable accommodations. The same is essentially true of people who utilize service animals. A business has to make reasonable accommodations but they don't have to make structural changes to facilitate the accommodation. The discussion between the lawyers is what constitutes reasonable accommodation regarding animals. A cruise line does not HAVE to make it so you can leave the ship in various ports. Especially if the country the port is in has rules of their own. What is law in the passenger's home country may not be the law at foreign ports and no one is required to make accommodations and change laws. Nor does a ship have to disregard existing health and safety codes. What is the code for animals in the dining areas generally speaking for any restaurant? Answer, a reasonable accommodation is to be made … which could mean that you are at a table outside or in the back and away from all other diners and away from the kitchen and serving areas. Then there is the issue of reasonable behavior and expectation of the service animal's handler. Note that in the US animal cruelty is now a federal crime. What constitutes animal cruelty. I have heard the legal discussion taking place that putting an animal in a situation that is contrary to its purpose and training may be used against animal handlers mentioned in the OP. There are a lot of nuanced discussions taking place and bad owners and handlers are only going to make things more difficult for those with legitimate needs being fulfilled by service animals.
  8. Given that they'd have problems with them during heightened hygiene protocols … aka Noro issues … then if they were going to get them I would suspect they may be rethinking them. The Sky has already had one issue with a Noro outbreak. On other ships I have been on, when this happens they completely shut down the self-serve drink areas. I was really surprised that the cruise lines were even thinking of bringing them onboard.
  9. Perhaps her head chef does not like pub lunches so took it off the menu.
  10. I haven't heard whether it was diagnosed as actual Noro or is simply one of those stomach bugs that go around frequently. I've had Noro. It ripped through my family in less than 24 hours after exposure and nearly required hospitalization for a couple of them. I find it difficult to believe that it suddenly just appears in the middle of several sea days cruise. My personal opinion is that it may come in with items brought in from port or is cross contamination in some other way. If it wasn't possible they wouldn't disinfect terminals and constantly wiping surfaces on the ship. Noro is fast and mean and infects a LOT of people too fast to stop the spread. Like one of those ships in the Caribbean that was refused entry because of the number of active infections on board. That was medically diagnosed as Noro. It is just as easy for a crewmember to pick it up on share and bring it aboard as it is for a passenger to do it.
  11. Emerald is a Crown-class. The Royal-class ships are: Royal, Regal, Majestic, Sky, Enchanted, and the new one that isn't out yet, Discovery.
  12. I thought they had to do it in drydock because of how many systems it affect?
  13. It was already reported a couple of days ago. So yep, looks like heightened hygiene protocols will be in place for at least this and the next leg of their schedule.
  14. Yeah, things were a mess on our cruise. But we had the internet café manager helping us with one of the glitches for my husband's package and he said point blank there were no discounts beyond the free minutes available for me and he knew we were platinum. So ... Anyway, it wouldn't have made that much difference anyway. When I was out of minutes I just used my husband's connection. Plus we were in port so often (stuck in port because of weather for some of it) that I always had connection most of the day anyway.
  15. complimentary means they don't cost so I'm not understanding their phrasing either. I purchased a coffee card for my dad pre-cruise to Alaska for Aug '19. He used them up buying one for him and getting one for mom. They never said a thing when he would order two at a time. YMMV
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