puzzlegirl

Just to clarify, you can use your FCC on any cruise not already fully paid. We've spoken to our TA and are able to apply it to our already booked 2024 cruise. This has been discussed several times above, so that is one less thing to worry about. Am I happy about having 9 sea days out of 16? No, not at all. But I don't want our trip marred by lots of negativity and complaining about it. My husband and I are planning to make the best of a situation which is not what we originally chose and paid for, but here it is.

I think we're all aware that the contract we sign gives them the "right" to do or change anything they want, with no benefit accruing to us the passengers. But the real question is, SHOULD they? Is it really the right thing to do? I don't think I can ever trust Regent again. This is a total Bait-and-Switch. I would have NEVER chosen this itinerary to spend this amount of money on. And to be at the very last minute? Unconscionable. Apparently they are aware of our "disappointment" as today we received another letter offering a 20% FCC. Personally I still don't feel it's enough. I just feel very, very cheated. We've been waiting 18 months for this cruise (or rather, the one we originally booked) but now we have no enthusiasm for it whatsoever.

My thoughts exactly. I would never have booked an expensive cruise with this itinerary. We live in SF area--why would we choose a day in LA?? We purposely avoid LA! We choose our cruises for destinations, not sea days. And it's on such short notice. We are extremely disappointed, yet what recourse do we have? I honestly think the $500 should be $5000 and cash refund rather than shipboard credit. Not happy! Any ideas of a group action?