TWELVEOHONE Posted May 17, 2010 #1 Share Posted May 17, 2010 May 17, 2010 Dear Travel Agent Partner: As you know, at Azamara Club Cruises, Celebrity Cruises and Royal Caribbean International, a top priority is finding ways to offer products and policies that make it easy for you to match your clients with unforgettable cruise vacations. One way to do that is to ensure that we are giving you and your clients the security of knowing that when booking a cruise vacation with us, you can receive our best price. We are pleased to introduce a new program that aims to do just that. We call it the “Best Price Guarantee” program. With our Best Price Guarantee, if you or your client finds a lower cruise fare advertised by us within 48 hours of booking the same cruise* with Azamara Club Cruises, Celebrity Cruises or Royal Caribbean International, we will give your client an onboard credit in the amount of 110% of the difference between the two fares. Your client can enjoy this credit during their cruise. To take advantage of this offer, you or your client simply need to complete the Best Price Guarantee claim form online within 48 hours of booking the client’s cruise. If the information submitted meets the criteria, we will automatically add the onboard credit to the client’s reservation. Beginning Monday, May 17, more information will be available online. As a travel agent partner, you will be able to find the Best Price Guarantee claim form and more details at http://www.cruisingpower.com. Your clients will be able to access the form and more at our consumer websites: • http://www.azamaraclubcruises.com/bestpriceguarantee • http://www.celebritycruises.com/bestpriceguarantee • http://www.royalcaribbean.com/bestpriceguarantee. This new program replaces our previous price protection policy and will give your clients the comfort to book with confidence, knowing that within a 48-hour period, we will honor our Best Price Guarantee. We appreciate your partnership and look forward to your continued success. Sincerely yours, Link to comment Share on other sites More sharing options...
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