DragonMouse Posted April 13, 2012 #1 Share Posted April 13, 2012 Can you change your mind on Carnival excursions for either a refund or on-board credit. If yes...how long do you have?:confused: Link to comment Share on other sites More sharing options...
DragonMouse Posted April 13, 2012 Author #2 Share Posted April 13, 2012 bump.. Link to comment Share on other sites More sharing options...
klmorg Posted April 13, 2012 #3 Share Posted April 13, 2012 Yes! This is from carnival.com: "...Keep in mind that you will have up until 1 days prior to your sailing, unless otherwise noted in the excursion description, to make new shore excursion bookings, cancel all or part of existing shore excursion orders or change the designated contact person. In order to make any change to your shore excursion orders after the cut-off date, you will need to see the Shore Excursion Manager once you are onboard the ship. In the event of a cruise booking cancellation within the cut-off window, a full refund will automatically be posted to the credit card used to pay for the order. " And this: "...Online Orders must be cancelled online and no cancellation charges will be assessed if done prior to the pre-sail cut-off time (11:30pm, the evening prior to the cruise departure). Any cancellations done afterwards must be handled on board. In the event of pre-sailing, online cancellations, a full refund will automatically be posted to the credit card used to secure the order. Please allow 5-7 business days for the credit to reflect on your account. On board After the pre-sails cut off date, cancellations must be handled on board and cancellation charges are as follows: 25% charge once on board 100% charge if cancellation within 24 hours of arrival in port Refunds less cancellation charges will be applied in the form of a credit to the guest's Sail & Sign account. Sail & Sign credit balances will be paid to the guest in the form of a Carnival check at the end of the voyage..." Link to comment Share on other sites More sharing options...
tele-cruiser Posted April 13, 2012 #4 Share Posted April 13, 2012 We have change after boarding after dicovering something that we had not seen on-line. They were very good about it. Link to comment Share on other sites More sharing options...
DragonMouse Posted April 17, 2012 Author #5 Share Posted April 17, 2012 Excellent. The Alaska bookings are expensive. I've been a little leary because I might change my mind or something else might come up. I thought so but I didn't know if I understood the policy correctly. Link to comment Share on other sites More sharing options...
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