On-line Check in ?

[u2harmony]

I am wondering if this is big deal or not....

 

I just checked in online at the Carnival Site for myself and my husband - when I got to the part of pre-cruise hotel stay, it will not accept my check out date - it keeps telling me that it must be before/or day of my cruise (which it is) - I kept trying to enter the date of my cruise departure as my hotel check out date, but it would only accept the day before. (no worries - I know what day my cruise departs, so it's not operator error).

 

Should I make a big deal out of this and call them to get it corrected, or does it not really matter?

 

Thanks in advance.

[kelkel2]

I am wondering if this is big deal or not....

 

I just checked in online at the Carnival Site for myself and my husband - when I got to the part of pre-cruise hotel stay, it will not accept my check out date - it keeps telling me that it must be before/or day of my cruise (which it is) - I kept trying to enter the date of my cruise departure as my hotel check out date, but it would only accept the day before. (no worries - I know what day my cruise departs, so it's not operator error).

 

Should I make a big deal out of this and call them to get it corrected, or does it not really matter?

 

Thanks in advance.

Mine has always done this... no idea why. I just leave the hotel information blank. I don't really know why carnival needs it anyways. You can do your online check in without it. :)

[u2harmony]

That's what I thought.....thank you so much! :)

[kelkel2]

That's what I thought.....thank you so much! :)

 

You're welcome!

[Marshal_60169]

I am wondering if this is big deal or not....

 

I just checked in online at the Carnival Site for myself and my husband - when I got to the part of pre-cruise hotel stay, it will not accept my check out date - it keeps telling me that it must be before/or day of my cruise (which it is) - I kept trying to enter the date of my cruise departure as my hotel check out date, but it would only accept the day before. (no worries - I know what day my cruise departs, so it's not operator error).

 

Should I make a big deal out of this and call them to get it corrected, or does it not really matter?

 

Thanks in advance.

 

That happened to me on my 2012 cruise and on the one next week. So it's been broken since AT LEAST 2012. I just put in a different date that it would accept.

[Marshal_60169]

Mine has always done this... no idea why. I just leave the hotel information blank. I don't really know why carnival needs it anyways. You can do your online check in without it. :)

 

I was thinking they do it because they would know if they're late coming in to port to pick you up or trip being cancelled so they can refund you? Don't know if this is the case but that's what I interpreted this 'hotel' section about. I do wonder why they need to know.

[kelkel2]

I was thinking they do it because they would know if they're late coming in to port to pick you up or trip being cancelled so they can refund you? Don't know if this is the case but that's what I interpreted this 'hotel' section about. I do wonder why they need to know.

 

Do you think they are looking for post cruse hotel information and not pre and thats why it won't accept it?

 

I honestly have no clue, but it can be bypassed by leaving it blank! Just like flight information.

[u2harmony]

Do you think they are looking for post cruse hotel information and not pre and thats why it won't accept it?

 

I honestly have no clue, but it can be bypassed by leaving it blank! Just like flight information.

 

 

No, they ask for both - I had no problem with my post cruise hotel info - just the pre cruise that was incorrect. I have no idea why they would need to know this either :)

[SATXLady]

I always figure if I'm not booking through Carnival, then they don't need the info. So I never enter it since I never book transportation or hotels through Carnival.

[heckmanland]

I had the same issue and called my PVP who told me to just leave it blank. Once I skipped the hotel Info I was able to check in

 

 

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