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Quantum Complaints-your own fault?

tx121

By tx121,
in Royal Caribbean International

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Missus Makkem

Missus Makkem

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Fully agree. Not their finest moment in Southampton. There were rumors that the tablets used by the customer service staff in Southampton for check in only arrived on the Sunday morning but I didn't see it mentioned anywhere else.

 

Not true as we were on the 2 day before that and the staff greeted us curbside with them and that was the Friday.

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Elizanessie

Elizanessie

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Fully agree. Not their finest moment in Southampton. There were rumors that the tablets used by the customer service staff in Southampton for check in only arrived on the Sunday morning but I didn't see it mentioned anywhere else.

 

The lady who eventually did my check in said she had come from the Harwich port that morning, so I am guessing she didn't have much time to really learn how to work the tablet. :eek:

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