How long for PCC to reply?

[Cynthia1271]

I sent an email to my PCC two days ago and he hasn't replied. He had always been so quick, wondering if maybe some PCCs were laid off and mine was one of them... I don't want to nag or be impatient. Thoughts?

[cruizinwithkids]

I think you're better off calling. He may have just missed it. I talked to my PCC the other day and he wasn't aware of any PCC's be eliminated - yet. But who knows?

[Cynthia1271]

Thanks, will do!

[jackg962]

It took several days to get hold of mine, but when I did she was very helpful and said they have been very busy and problems with spam filter, which I totally understand

[Cynthia1271]

Ok, I am sure I am over thinking it. I went from an aft balcony, to an penthouse, and then back to aft. I've been wishy-washy (not to be confused with "washy-washy") because of the promos drawing me toward a better room.... I am trying to decide if I should stay in the aft ba or back to penthouse if one is available. I can't tell bacause the website seems to be having issues. Look at me high-jack my own post! ;)

[bonnie voyage]

My PCC prefers a phone call. Says she checks e-mail only periodically.

[missdixie]

My PCC always returns my call when I leave a message. Usually the same day. Her voice mail also tells when she will be back. and gives another another extension if I need faster service.

I think it's better to call.

[Cynthia1271]

Thanks everyone, I got through to him this morning and made the upgrade!!