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[mygrace777]

Back in July I booked a cabin (solo) for a cruise. I also booked a cabin for my son and his gf as they were going with me. They have their cabin, I have mine. Two different booking numbers but, I paid the deposit, 300 dollars, 100 pp. Looks like we are going to have to cancel for now.

 

How does this work if I paid the 300$ deposit on my credit card for both cabins? Will RC refund me back the 300$ or me 100$ on my card and then refund them separately for their cabin.

 

Also, i know they usually refund your cc but will the send it by check if you ask? I have to give them their 200$ and if its all just credited, then thats going to put me in a bind.

[Clarea]

Back in July I booked a cabin (solo) for a cruise. I also booked a cabin for my son and his gf as they were going with me. They have their cabin, I have mine. Two different booking numbers but, I paid the deposit, 300 dollars, 100 pp. Looks like we are going to have to cancel for now.

 

How does this work if I paid the 300$ deposit on my credit card for both cabins? Will RC refund me back the 300$ or me 100$ on my card and then refund them separately for their cabin.

 

Also, i know they usually refund your cc but will the send it by check if you ask? I have to give them their 200$ and if its all just credited, then thats going to put me in a bind.

The normal process is to refund to the credit card that was used to make the reservation.

 

I don't know about asking for a check. I would be very wary of asking Royal to do anything non-standard.

[fred30]

Even if they would issue you a check you may be waiting a long time to receive it. With most companies the quickest way to get a refund is either by credit card or a credit. Checks usually have to be issued by the corporate accounting department and can take several weeks. Call and ask them maybe they have a faster process.

Another possible option if you end up with a negative balance on your credit card is to have the credit company issue you a check. I don't know how fast that happens.

[Clarea]

Even if they would issue you a check you may be waiting a long time to receive it. With most companies the quickest way to get a refund is either by credit card or a credit. Checks usually have to be issued by the corporate accounting department and can take several weeks. Call and ask them maybe they have a faster process.

Another possible option if you end up with a negative balance on your credit card is to have the credit company issue you a check. I don't know how fast that happens.

I agree with you, I would trust the credit card company to issue a check much more reliably than Royal. Though, as you say, there would have to be a positive balance.

[sailaway2010]

I agree with you, I would trust the credit card company to issue a check much more reliably than Royal. Though, as you say, there would have to be a positive balance.

 

Credit card companies only issue checks if the account has a negative balance...meaning the company owes you money, not the other way around.