Balaena Posted July 28, 2016 #1 Share Posted July 28, 2016 Wonder if it's just me but get onto cruise personaliser but the 'to do list' isn't loading. Tried 3 days in a row with no result. Off on the 8th so need to check if passports etc are recorded. Perhaps someone would be good enough to check their CP as it might be my connection. Thanks bal Link to comment Share on other sites More sharing options...
Flo71 Posted July 28, 2016 #2 Share Posted July 28, 2016 (edited) Hi, it seems a fairly prevalent problem at the moment but if you click on preparing to go you can get into your personal details from there and check your information is correct. Edited July 28, 2016 by Flo71 Link to comment Share on other sites More sharing options...
periscope10 Posted July 28, 2016 #3 Share Posted July 28, 2016 I've had trouble getting on to my To Do List as well. I found that if you click on Preparing to Go and then on Personal Details, you will be able to access all your information. Gremlins in the works I expect. Link to comment Share on other sites More sharing options...
Balaena Posted July 28, 2016 Author #4 Share Posted July 28, 2016 Thanks for the replies both. Just needed to update passports and was able to do so. You'd think I'd know that wheeze after 119 P&O cruises, Gaaaaaagh! Bal Link to comment Share on other sites More sharing options...
cup cake Posted July 28, 2016 #5 Share Posted July 28, 2016 Hi I've also had problems for 3 weeks, I've tried on several occasions to contact P&O direct but after 30 minutes of holding each time have given up. So today decided to ring planet cruise who I booked with, they said it's somthing to do with the browser I'm using and to try another browser, but they took my details anyway I later went back on and my details where showing. I was using Google internet explorer, which doesn't work. Good luck everyone. Link to comment Share on other sites More sharing options...
rabbitneedles Posted July 29, 2016 #6 Share Posted July 29, 2016 Yahoo search engine works fine ,allows access to the to do list Link to comment Share on other sites More sharing options...
NauticalMiss Posted July 29, 2016 #7 Share Posted July 29, 2016 Thanks for this post. I thought I was going mad. For several days I had continued to update our passport details etc, but despite me saving them, the data didn't 'stick'. Only became aware of it because I was waiting for our embarkation time for August cruise, and it can't be issued until personal details are input. Link to comment Share on other sites More sharing options...
shallwe Posted July 29, 2016 #8 Share Posted July 29, 2016 I've just accessed it via Bing search engine and it worked. Link to comment Share on other sites More sharing options...
Garfunkel Posted July 29, 2016 #9 Share Posted July 29, 2016 We only cruised once before with P&O in 2008 (going with them again in Nov) and reading these comments has reminded me that 8 years ago the Personliser didn't work properly using my Safari browser, but it did with Firefox. I can't get into my 'to do' list either, so shall now try Firefox and assume it will work. Link to comment Share on other sites More sharing options...
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