cruisetime25 Posted July 27, 2017 #1 Share Posted July 27, 2017 :(:mad::(I haven't been able to access my reservation on RCCL's website for the past two days. After calling and emailing them, I was told there was a problem when I logged out. Instead of pressing 'logout' and then x ing out of the page, I just x ed out. So, for this error on my part I have been locked out. They are working on this now and I've been told to check from every few hours to every 24 hours, which I've been doing. I can't believe that a company the size of RCCL hasn't resolved this problem by now and I'm sure it's happened to many other people besides me. I want to make reservations for the entertainment nights but I guess my only option will be to call customer service and have them do it for me. Link to comment Share on other sites More sharing options...
Clarea Posted July 27, 2017 #2 Share Posted July 27, 2017 :(:mad::(I haven't been able to access my reservation on RCCL's website for the past two days. After calling and emailing them, I was told there was a problem when I logged out. Instead of pressing 'logout' and then x ing out of the page, I just x ed out. So, for this error on my part I have been locked out. They are working on this now and I've been told to check from every few hours to every 24 hours, which I've been doing. I can't believe that a company the size of RCCL hasn't resolved this problem by now and I'm sure it's happened to many other people besides me. I want to make reservations for the entertainment nights but I guess my only option will be to call customer service and have them do it for me. This is a very common problem and is discussed on the main Royal Caribbean forum constantly: http://boards.cruisecritic.com/forumdisplay.php?f=83 Link to comment Share on other sites More sharing options...
cruisetime25 Posted July 28, 2017 Author #3 Share Posted July 28, 2017 :DThanks for the advice to go to the boards you mentioned. I was able to clear everything up and have been able to finish my entertainment reservations. Link to comment Share on other sites More sharing options...
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