Cruise Auckland to Bangkok cancelled by Viking

[Ontario/AZ]

In 2 weeks we were to take our 6 week cruise with the Orion from Auckland to Bangkok.  We have stayed an 2 wks, 2 more to go,  in Auckland toruise is  see the sites and so far from Toronto Canada.  We just rec'd Viking's email, our 6 wk cruise cancelled.  We used Viking Air and paid a deviation fee to come to Auckland 30 days in advance.  We booked a condo for that time.  Wow, we are so disappointedand shocked!., This would have been our 7-8-and 9th Viking trip.  So we have to wait until the morning to call Viking (PST) from Auckland (glad we bought a SIM card) to find out how they are gong to get us home..  

[Ontario/AZ]

On 2/20/2020 at 5:33 PM, Ontario/AZ said:

In 2 weeks we were to take our 6 week cruise with the Orion from Auckland to Bangkok.  We have stayed an 2 wks, 2 more to go,  in Auckland toruise is  see the sites and so far from Toronto Canada.  We just rec'd Viking's email, our 6 wk cruise cancelled.  We used Viking Air and paid a deviation fee to come to Auckland 30 days in advance.  We booked a condo for that time.  Wow, we are so disappointedand shocked!., This would have been our 7-8-and 9th Viking trip.  So we have to wait until the morning to call Viking (PST) from Auckland (glad we bought a SIM card) to find out how they are gong to get us home..  

Viking's email stated our cruise Auckland to Bangkok cancelled.  They did not mention that only the last 2 wks was cancelled.  We spoke with Customer Service and were informed of the mistake.  They did revise our invoice and a refund of the last cruise has been issued.  I dont think the amount is correct but will call them again on Monday 24th.  Hate to book another cruise right now until this coronavirus has settled down around the world.  Also Viking has arranged a flight home from Bali.  The flight is at 11:20 pm to Seoul, then to Toronto.  Right now South Korea is having virus issues????  What next!!