Shareholders Benefit HAL

[Aulanis]

Anyone had any problems  recently in getting shareholder benefit OBC   from HAL.

We have not been with HAL for years but are going next month.

Having had several cruises with Princess since Carnival stopped paying dividends

I sent the same docs  ( copy Share Cert and Equiniti  page showing my holding  at that date)

and having had no problem getting the OBC I was surprised when HAL said it wasnt enough.

Not sure when a share certificate wasnt proof you own shares?  none of the things they ask for are relevant in todays doitonline paperless society  so I am a bit stuck.   A paper dividend counterfoil was always good

but whats a dividend????    LOL