Cruised 9/15 on Scarlet Lady and Won a Free Cruise with WPT at Sea...but have not heard anything from them!!!

[valandemmy]

Sooo....decided to play some poker while on the cruise, won my first $80 tournament which gave me a free buy-in to the $250 "main event" - with the Grand Prize of a Free 4 or 5 day cruise on Scarlet Lady in a Sea Terrace Room.  I filled out some paperwork and was told that I would get an Email in 7 to 10 days.  after almost 3 weeks and no Email, I called Virgin who transferred me to the Casino department...who said they (the person I was speaking to) didn't know anything about a free cruise for winning a poker tournament...but he put me on hold and called the manager,  who informed him about the WPT at sea.  However, the manager was actually gone for the day (this is when they told me the casino department was only 4 people?) and the manager would contact me the next day. 

Sure enough, I get a call the next day from the casino department manager who then gives me ANOTHER NUMBER to WPT@SEA in Kansas....I have called and emailed for 4 or 5 days with NO call, NO answer and NO reply back to my emails.   

 

Anyone have any idea what I can do to get my free cruise....second place was 1500 bucks, at this point, im thinking I should've went for that! 

[raphael360]

maybe this helps: https://wptatsea.com

 

[valandemmy]

UPDATE:

 

I was able to speak to one of the guys at WPT@Sea. They had tried to get a hold of me and was not able to leave a message (I may have assumed it was spam and declined it).  Anyway, they needed my physical address which has now been given to them and they should be reaching back out to me next week with the info on how to claim my free cruise!!!!

 

Very Happy how it turned out!!!