Promo Codes for Photo Package

[cjdcmf32]

Hey all, 

We have a cruise booked for June. We did the dreams studio photo shoot on our last cruise, not really realizing how it differed from the regular photos. We loved them, but weren't willing to pay the price. However, for this cruise we have some onboard credit, so we decided to go for the small, classic package. There is a promo code up online when I select the package. When I enter the code, it says no longer valid. We have called and they just tell us it is expired and basically tough luck... however, it's still listed on the website (we called on January 1 and here we are 3 days later and it's still listed). Has anyone had luck with getting Carnival to apply the promo codes that are still showing on the website but aren't going through? We talked with regular customer service and the Fun Shops. They had us send an email with the picture showing the promo still up with no expiration date listed to reviews@carnival.com, but we haven't received any response.

Thanks.