Spa Appointments

[Prince]

Has anyone had a similar experience.....? I am sailing on the QM2 later this month and had contacted the Canyon Ranch a few months ago with some spa requests. I received an email reply stating that spa requests could not be confirmed at that time and to check when I got on the ship.

 

I was wondering if anyone has received a similar reply--and if so did it mean that when you got there--you would receive your confirmations or when you got there--you were out of luck and could have what ever was left over....

 

Thanks

[patwell]

Prince....I made 5 spa appts for 3 of us about 4-5 weeks prior to sailing last Dec. I called Canyon Ranch QM2 Spa Club and made them on the phone. The woman siad basically the same thing to me....that she would make the appts but that we shou;d confirm them as soon as we got onboard in case of changes. I never had to do that as our confirmations were in our door mail box when we arrive at the cabin the first time.

 

I'd call them and speak with a person...not email. You are close enough to sailing that there should be no problem. maybe you tried too early the first time. Enjoy your trip on QM2...she's wonderful!

 

Cheers, Penny

[Prince]

Dear Penny

 

That is VERY re-assuring. I am looking forward to the spa and the time at sea. Thank you for your reply!

[OPSoccermom]

When we cruised in December, all advance spa reservations had to be made prior than I believe 21 days before sailing. We made ours by phone, but were told that they could not confirm until you were onboard. I asked why they could not confirm, and based on what I gathered, it appears that grill guests can "bump" non-grill guests when they are contacted by the concierge to make plans prior to sailing.

 

That said, many of our requested times and dates were honored. I had requested some times for my daughter and I to have manicures and massages together (she is only 13), and once onboard, found that our appointments were apart (even though I had told them her age) and could not be scheduled together, so I cancelled. I was a little dissappointed since I had called approximately 2 months in advance.

[eba205]

Hello - I am traveling with a group of 12 people on the April 2nd QM2 trip and had no trouble pre-booking spa appointments. I simply called Canyon Ranch in Las Vegas and they were able to confirm 20 massages for my group during our time on board.

 

Elliott

[SeaFlint]

...check-in right after you're called to stations for the life-jacket drill.

 

You'll be in the same deck and all you have to do is walk to Canyon Ranch.

 

Last June we made "reservations" by-phone in advance and found when we were on-board that they had lost them and that they were not reservations, as you noted.

 

In January I made the reservations a couple months out, then called close to 21 days out and then checked-in after drill. We had no problems, but it was comforting to make sure.

 

That said, on the long trips it isn't such a big deal. There seems to be plenty of room. But on the shorter trips, it is a good idea to book in advance.

 

I HIGHLY recommend "Dr. Sam", their chiropractor.