Thanks Ashland, yes, I saw your earlier post. I meant in the last few days.
We’re flying United, so departures hall 3, which is supposed to be less crowded and busy than halls 1&2, which are for the European airlines. We’re also Premier 1K priority passengers, so am hoping that’ll help too. But as you and others say, it’s the luck of the draw and timing, as some parts of the day can be much less busy than others.