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Email address for Thomson pre sailing


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I know I used to have a contact email address for Thomsons pre-sail department but think I must have erased it stupidly.

 

As I need to contact them next week could someone kindly provide the email address? I have looked for it on our e-ticket information but can't find it (probably looking with my eyes shut!).

 

Many thanks.

Edited by campolady
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  • 3 weeks later...
Thank you! Very much appreciated. Email now sent - got an automated response saying that they should reply in 8 days!

 

8 days? They're getting quicker :D

 

Did you get a reply, if not I have an email address for the Cruises department, and they normally reply the same day!

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8 days? They're getting quicker :D

 

Did you get a reply, if not I have an email address for the Cruises department, and they normally reply the same day!

 

Thanks Baggers - yes, I go an extremely helpful reply within 24 hours (a bit better than 8 days!).

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I've used the following email addresses previously, with varying degrees of reply times. They have all responded quickly enough for the enquiry to be answered or actioned in good time.

 

contactus@thomson-cruises.co.uk

 

csc_contacts@tui-uk.co.uk

 

thomson@email.thomson.co.uk

 

cruiseexcursions@thomson.co.uk

 

The last one obviously is for excursion related enquires etc.

 

Why they can't have one single contact address is unclear !!! :confused:

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I've used the following email addresses previously, with varying degrees of reply times. They have all responded quickly enough for the enquiry to be answered or actioned in good time.

 

contactus@thomson-cruises.co.uk

 

csc_contacts@tui-uk.co.uk

 

thomson@email.thomson.co.uk

 

cruiseexcursions@thomson.co.uk

 

The last one obviously is for excursion related enquires etc.

 

Why they can't have one single contact address is unclear !!! :confused:

 

Because that would be too easy ;)

 

The one I use is the top one, but it has .com at the end instead of .co.uk

 

Always get a response either same or next day with that one!

Edited by BaggersCruising
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