cruising nan Posted July 19, 2014 #1 Share Posted July 19, 2014 Anyone else booked the cruise last night with the really cheap price, only to find out someone made a mistake working for Princess cruises, I think they should honour the price it was advertised and not cancel the booking after it was confirmed last night. Link to comment Share on other sites More sharing options...
By The Bay Posted July 19, 2014 #2 Share Posted July 19, 2014 Anyone else booked the cruise last night with the really cheap price, only to find out someone made a mistake working for Princess cruises, I think they should honour the price it was advertised and not cancel the booking after it was confirmed last night. ACCC would agree with you. Link to comment Share on other sites More sharing options...
dancinman66 Posted July 19, 2014 #3 Share Posted July 19, 2014 Have seen this happen with royal and the prices were honoured Would have thought that they would honour it. Should anyway Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Cruise_me_Crazy Posted July 20, 2014 #4 Share Posted July 20, 2014 How did you get on?:) Link to comment Share on other sites More sharing options...
cruising nan Posted July 20, 2014 Author #5 Share Posted July 20, 2014 Will let you know tomorrow was told to ring back Monday, not looking good though Link to comment Share on other sites More sharing options...
Cruise_me_Crazy Posted July 20, 2014 #6 Share Posted July 20, 2014 Will let you know tomorrow was told to ring back Monday, not looking good though Oh good luck. Please keep us updated. Link to comment Share on other sites More sharing options...
cruising nan Posted July 21, 2014 Author #7 Share Posted July 21, 2014 Well it was a system glitch, so too bad for us they don't have to honour it, talked about giving us some obc but we would have to book another cruise to get it, I don't think so, not after the way they have treated us Link to comment Share on other sites More sharing options...
Rare OzKiwiJJ Posted July 21, 2014 #8 Share Posted July 21, 2014 Well it was a system glitch, so too bad for us they don't have to honour it, talked about giving us some obc but we would have to book another cruise to get it, I don't think so, not after the way they have treated us Can they legally do that after they confirmed your booking? It might be worth calling the Fair Trading people to get some advice. Link to comment Share on other sites More sharing options...
cruising nan Posted July 22, 2014 Author #9 Share Posted July 22, 2014 Yes they can, we did check, was just hoping they would honour it for good public relations, but I think they don't really care how the people feel, it's all about the money Link to comment Share on other sites More sharing options...
itil4get09 Posted July 22, 2014 #10 Share Posted July 22, 2014 Yes they can, we did check, was just hoping they would honour it for good public relations, but I think they don't really care how the people feel, it's all about the money How? Some hidden fine prints somewhere? Link to comment Share on other sites More sharing options...
cruising nan Posted July 25, 2014 Author #11 Share Posted July 25, 2014 Apparently if it is a honest mistake they can, but still for good public relations I think they should honour it Link to comment Share on other sites More sharing options...
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