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Boarding Pass not available (for group)?


JohnMI
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I just want to make sure this is normal since this is my first time in a group. We're on the Sensation on the 12th of this month for a wedding. My room is shown as assigned if I look at my booking info -- has been for weeks now.

 

Today, I did online check-in and then went to print my documents. The Boarding Pass page says: "Not available at this time, your booking is on hold."

 

And my Booking Summary page says "Stateroom: TBA" (even though, again, it lists my room (M203) just fine on the web site summary.

 

We are boarding early (10:30AM) for the wedding before we leave. I assume this is all just because of that, yes?

 

Note that all of my family that is also going is seeing the same thing. So, I think it is normal -- but just wanted to check before we all try calling to ask Carnival about it. :)

 

Thanks!

 

- John...

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Need to call. Did you book with Carnival or a TA?

When we do group bookings our paperwork won't be available until everybody has paid.

If booked with a TA they will need to call. Make sure any payments were to Carnival not to the TA.

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Booked with Carnival's Groups department.

 

Apparently, the bride checked and they are now saying this is normal. So, I won't worry about it too much -- but I'll double-check a day or two beforehand to be sure.

 

- John...

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