Cruise personiliser

Anyone else having trouble getting on to their information? I have been trying all day today. Message says , you can not access at the moment.

Anyone else having trouble getting on to their information? I have been trying all day today. Message says , you can not access at the moment.

Just worked ok for me.

David

I just gave it a try and had no problem getting in.

People sometimes have luck switching browsers. I understand that some browsers are more prone to problems with voyage personaliser than others. I use Firefox and it's usually OK. I just tried and can get in with Firefox. Clearing your browser's cache and "cookies" can sometimes help as well. I have mine set to clear whenever Firefox closes, but it can be done manually in all browsers I believe. I do occasionally get the error message you are getting if I've got a typo or error anywhere in the drop-down menu, as your exact name, birth date, and voyage number are linked in the system. If any one of those is entered wrong, it doesn't really say you've made an error but rather says they are unable to access your voyage personaliser at this time. Why it can't say instead that you have an error in one of the fields I can't tell you! It's yet another of the Cunard website mysteries.

Ann

There has been some confusion with the cruise ref. Cunard add some digits at the front which don't have to be entered. It's the last six that you will need.

David.

VP is playing up. We can now book Restaurants and Spa treatments, only we can't:confused:

Apparently I will be crossing the international dateline half way across the Atlantic and therefore the calander cannot register:rolleyes:

The VP is really acting up. Yesterday I decided to update my passport information and after finishing it I went to check on the VP for my cousin (who I also booked) and now my passport details are showing their VP! Crazy