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  #1  
Old January 28th, 2012, 02:43 PM
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Kryssa Kryssa is online now
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Default Can ES match Resident Rate?

I booked ES months ago and it is now past final payment. Resident Rate for my state is $70 less than what I paid as ES. Will they match the price by giving us OBC for the difference?

I'm only concerned because it looks like you cannot choose your exact room with Resident Rate and we want to keep our cabin.

Thanks!

Last edited by Kryssa; January 28th, 2012 at 02:43 PM.
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Old January 28th, 2012, 02:46 PM
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Mist_ynight Mist_ynight is offline
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I don't know anything about the on board credit but you can choose your room with the resident rate. I just booked a resident rate for my upcoming cruise and picked the room I wanted. I live in Alberta but I would imagine that resident rates all have the same rules.
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  #3  
Old January 28th, 2012, 02:58 PM
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zqvol zqvol is offline
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Default

Quote:
Originally Posted by Kryssa View Post
I booked ES months ago and it is now past final payment. Resident Rate for my state is $70 less than what I paid as ES. Will they match the price by giving us OBC for the difference?

I'm only concerned because it looks like you cannot choose your exact room with Resident Rate and we want to keep our cabin.

Thanks!
Call and ask.
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  #4  
Old January 28th, 2012, 03:06 PM
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Kryssa Kryssa is online now
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Quote:
Originally Posted by Mist_ynight View Post
I don't know anything about the on board credit but you can choose your room with the resident rate. I just booked a resident rate for my upcoming cruise and picked the room I wanted. I live in Alberta but I would imagine that resident rates all have the same rules.
Thanks! I submitted the request.
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  #5  
Old January 28th, 2012, 03:11 PM
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Ken076 Ken076 is offline
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Default

Quote:
Originally Posted by Kryssa View Post
I booked ES months ago and it is now past final payment. Resident Rate for my state is $70 less than what I paid as ES. Will they match the price by giving us OBC for the difference?

I'm only concerned because it looks like you cannot choose your exact room with Resident Rate and we want to keep our cabin.

Thanks!
This must be the Resident Rate for a Guarantee Booking - I don't believe you can directly ES match - If the Resident Guarantee rate for the category above yours drops below your ES rate they may give you OBC for the difference, give-up your assigned cabin and put you in the Guarantee pool for that higherr Category. ken
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  #6  
Old January 28th, 2012, 03:50 PM
5waldos 5waldos is offline
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Submit it and see what happens.
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  #7  
Old January 28th, 2012, 03:56 PM
Sargent_Schultz Sargent_Schultz is offline
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You can submit, but it has to be apples to apples - the exact same category.
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