my goodness - no understanding of luxury cruising ???
i do suggest he is going on a few luxurious cruises - maybe he can go and discover on some other cruise lines in the "luxurious" segment where pax do not have to pay for a special gin , 9 € , a VSOP cognac 10€ or a malt whisky Macallan 12 :18 €
that there is fresh orange juice on other cruise lines even on Mein Schiff with a small extra
that there are honest wine prices on Hapag Lloyd, Silversea and Regent while his are starred and nightclub ones
that the complimentary wines are one of the weakest in the segment
that quantity is not going over quality
that on luxury lines a double cover must be put on the table
that calling a very big suite "penthouse " is false marketing
that on luxury cruises canapes are served ( ok some are bad )
that serving the same cold cuts and cheeses every day is not luxurious ( go and see Hapag Lloyd )
that guests are expecting decent mineral waters on that level
that a lot of - meanwhile downgraded - bubbles is not synonym for luxury
that his chefs must read over a few classic recipes
that serving soft ice for diner is not done
in Greek ancient mythology there are the 12 works of Hercules , so I did collect some 12 mistakes by Explora
if you do have a chain of steak houses , but suddenly want to start the high gastronomy without a background???